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OK, given below is a list of some good opensource & free CRM &/or ERP solutions - I am assuming you wouldn't want to spend too much and comml ones are quite expensive. Many of these like opentaps compiere etc are used by MNCs like Toyota, Honeywell etc. so they aren't bad at all. There are some other opensource solutions like SugarCRM which have good support but they are not free - though cheaper than comml ones. However, before you get into these, here's some advise based on my own experiences earlier in my career in running a small company:- First, I would suggest that you decide exactly what (& WHY) you need a CRM solution for ? If you are looking at a small salesforce/workforce of say 10-20 people it may be better to use something simpler as CRM/ERP solutions will take up huge management bandwidth and also require a lot of rigidity in your internal policies and practices which are not possible for smaller businesses which are changing very quickly. Even if you are looking at a larger sales/work force, i would recommend hiring a good experienced marketing/sales manager rather than spending time and money on CRM/ERP. Its nearly impossible to fit the infinite range of human behaviours into a set of software rules unless you can afford to have a year or so of time to smoothen out & adapt your policies to your market/product & people and the deep pockets to keep paying the people while you do this. Its much better that each sales person uses his own low tech ways to keep track of his leads/calls/sales rather than centralizing such things. And 1-4 managers/team leaders give your simplified inputs on the performance and take your simple directions/strategy and convert it into actual tactical/operational plans for the salesmen. Things at the top of the business hierarchy need to be pretty simplified - and that can only happen if the responsibilities are given to some leaders down the line to use their own brains on how to achieve objectives within given costs & time budgets. Running a business like a techie is a big NO NO - unless you want to remain small & niche - & even then its difficult. You will need to keep your time & mind on your business rather than the shiny new complex software/hardware which eats up your days while your employees get lesser time to interact with you. You need to leave those things to others - EVEN IF THEY DO A MUCH WORSE JOB THAN YOU. You can only direct. Most probably what you need is a good contact manager, scheduler or some simple workflow system which can be done by using microsoft's outlook or access add-ins and some well though out paper forms and ledgers/journals. Here is a simple writeup/overview of CRM (from sugarcrm) - if you think carefully you'll realize that you need this ONLY AFTER your sales guys have been getting good & stable level of sales for at least 6-12 months and you are expanding rapidly and so your managers need these tools to perform better/quicker/cheaper. Till you are in the start up phase (ie products, customer segments & business models changing rapidly - since you are trying out different things to survive and junking what doesn't work while selecting & improving on what does..) you don't need these things really. Anyways, that my 2penny worth of thoughts. I am not really aware of your business plans so i could be entirely wrong. Here's the list of CRM packages/solutions (in the order of what i think would be good for you) opentaps opencrx vtiger openerp compiere hipergate civicrm Also here's some free & opensource online/e-commerce s/w - I think what what you really need is something like this to manage an online transaction point - if you're a techie then its always better not to compete with the offline people but to use your strengths and have more online presence with only the minimum required offline support. : ZenCart ApacheOpenForBusiness Broadleaf Whew ! Long Post. I can't seem to resist giving advice - must be growing old !

Missy Elliott- Get Your Freak Out ring_get_your_freak_on.mp3

Now on the myservices.relianceada.com website, even credit card payments have been updated!!!!!!!! Maybe Reliance is gearing up for MNP. Hopefully their customer service is better regarding online recharges. I remember having a tough time last time when the amount was deducted but talktime was not credited, these people were not able to locate the transactions inspite of me providing the reference number, Transaction ID and all necessary details and that too from their own website.

But Deepan, the 40p/min rate is for using the phone as modem. The 10p/10kb was there for internet on mobile. I was using on my hTc Touch sometimes. @Sumit, even if it is WAP, you can use it for full internet on your handset. You can download any attachment or do any type of internet based applications like google map with GPS. I'm using it on my hTc Touch. Only restriction is don't use this internet on your PC/laptop by utilizing your phonne as modem.Just do it with the following settings: Server Dial = #777 User Name = wapuser Password = wapuser Proxy Server IP = 172.23.252.15 Proxy Server Port = 9401 Means Proxy / Port = 172.23.252.15:9401 Yes, it is the best tariff now for CDMA. And the coverage is also good. I wrote a detailed mail directly to the MD, Tata Indicom requesting for introduction of internet packs last month. I was contacted from the MD's desk at Chennai and was told that it was being taken care of. May be this is the result. The mail reads as follows: "Sir, Uninor is offering MyConnect 90 for Rs 90/month allowing usage limit of 3GB along with unlimited access of Facebook, Linkedin and Twitter. Vodafone offers unlimited GPRS/EDGE against Rs 14/day, Rs 32/week or Rs 98/month. AirTel offers 2GB of free data with a validity of one month for a recharge of Rs 98. Aircel provides unlimited internet for 3 days against Rs 14 and for a month against Rs. 98. Reliance Smart allows use of unlimited GPRS (Internet) on mobile phones as well as computer for Whole Month (30 Days) against Rs. 303 recharge. It is Rs 81 for 7 days and Rs 39 for weekends. Reliance CDMA provides unlimited browsing with a plan charge of Rs. 99 per Month. !dea cellular also provides unlimited surfing for Rs 98 a month. Moreover with Tata DoCoMo, one can have a usage of 6GB against Rs 95, 2GB against Rs 48, 500MB (3days) for Rs 15 and 10MB (one day) for Rs 5. Being an old subscriber of Tata Indicom (I was a prepaid subscriber first and from 2007 switched over to postpaid), once I used to use unlimited internet on my mobile for Rs 75/month only. Now the cost of browsing internet is too high (10p/10KB) which prevents many prospective subscribers to use on their mobile phones. Please think over it and kindly introduce usage based internet plans for mobiles without further delay. While subscribers of Tata DoCoMo are enjoying attractive internet plans, why we, the Tata Indicom subscribers are not getting the chance? I am still with Tata Indicom because I have a special number (9233445566), if this bottleneck continues to be there, it will force me to change network at the introduction of MNP."