POWER OF PGP PORTAL
Friends, last week Reliance (Gsm) discontinued the 1 paisa sms pack @ Rs.19/- on my wife's mobile without her consent. My wife didn't sent any sms to de-activate this pack. But still Reliance showed the courage to manipulate the things. .......Reliance want us to activate Rs.39/- sms pack instead.
We had registered two complaints with the CC for the same, but in vain.
At last on 1st September I mailed to Department of Telecommunications through PGP portal and filed a complaint against Reliance Gsm for illegally de-activating the sms pack.
You will be shocked to hear that within 30 minutes of filing a complaint through Pgp Portal my wife received a call from Reliance. The executive asked my wife, what happened madam, why you complained to department of telecom, we are here to help you....My wife told her all the story, and the executive requested to wait for only one day, and promised to get the issue resolved by the concerned department.
On 2nd September in the noon only, my wife got the sms from Reliance, that her Rs.19/- sms pack has been re-activated. I'm very happy to see that Reliance done the needful within 24 hours of my mailing the Department of Telecommunications. And my home ministry is now more then happy.
Friends, this is the POWER OF PGP PORTAL. If you are facing any problem with your service provider, then do not hesitate to use the Power Of Pgp Portal.
Thanks to DOT, Thanks to Rajan Bhai.