Frns
I had ordered 2 laptops "Samsung RC Series Laptop (NP-RC530-S01IN) (Black) Samsung RC Series Laptop (NP-RC530-S01IN) (Black) " from etsbuy.com at a price of Rs 38,000 each. ( i7 2nd gen, 8 gb DDR3, 6mb chache,Blueray, original win 7, 750 gb HDD + 500 gb external HDD free) . Actual price of this product is rs 54,000 on samsung site.
After 2 days of booking, i got the call from letsbuy that my order has been cancelled as samsung is not ready to provide the laptops. I refused to accept the money back. They sent canellation mail with reason " as per your request, we are cancelling the order".
i decided not to leave these rascals...and wrote mails to letsbuy CEO, COO, letsbuy's Facebook/ twitter, CEO's twitter, Samsung marketing head, Samsung product head, samsung support (about malpractices of letsbuy and declining orders stating that samsung is not honouring the orders). Also created a page on facebook stating everything letsbuy did to me.
And now result is that yesterday morning 9 am , i recd call from letsbuy that pls take your mail back. We have despatched your laptops and i will be getting them on friday .
I thought, i sud share this wid all of you so that if something like this happens with you then you can also take necessary action. Thanks