I recently bought a Imobile phone, a Chinese handset with proper IMEI no. for someone known to me.
The charm was to get TV playing on a phone worth Rs.2,900/-
It was shocking to me that the description read the phone comes with One year On-Site Warranty.
I did not believe they have service agents in every city. The moment I noticed an issue with the phone
I mailed the seller who tried to give me solution through email for two days. On the third day when I
said that I am still not satisfied with the resolution. The guy offered for a replacement as per the
warranty and same afternoon the phone was picked up by Blue dart on seller's expense.
I was more than impressed at the professional service quality offered by a seller who is giving only
Chinese phones that too of such low value.
What I intend to bring notice to here is the fact that the phones bought on this forum could also offer
such on site pick up one year warranty if the issue is not solved online by the seller. After all
most of the handsets dealt here are of value more than 5-10 times of the phone I mentioned above.
I would like to strongly suggest this to the seller's on this forum. It would add to the credibility for new
buyers who are skeptic knowing there isnt manufacturer's warranty on these products.
I request other fellow members of this forum to come forward and show support for this.
Link to the phone as requested :
http://cgi.ebay.in/ws/eBayISAPI.dll?ViewItem&item=200640280081