Hi,
This is my feedback post.
I called the number Guru Gopal provided. They took my complain regarding evdo not working, and provided the complaint number. Before that I had already emailed them to the email address provided by vabs. For both, call and emailed I was provide with the different complaint numbers.
I don't know which one did the trick, but in two days, my EVDO started working. Finally!
Thank you very much everyone who helped me to get this solved.