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Visit the Reliance Store personally and request them to close/terminate the connection with immediate effect. They will try to lure you by offering some lucrative special plans or will promise to take up your matter also - But don't listen to them as there will be no outcome and you will get stuck for few more days and further adding to your outstanding amount. Once you confirm/insist - they will calculate the total amount pending as on that date and you will have to clear the payment immediately over the cash counter. Thereafter they will accept your request and within 72 Hours your account will close. You may also receive a confirmation call during this. Later you will receive one more Bill (Last) after the current Billing cycle, for some minor amount (₹ 3.00 - 10.00 etc.) which you should pay by visiting the Store again so that your account gets permanently closed finally. If you have recently purchased 4G WiPod (Reliance Locked) then you can either simply convert the connection to prepaid by following the same process as above and keep it as prepaid connection with minimum ₹20.00 as main balance with lifetime validity. Best of Luck!!

If you are really looking for solution then you can try the following... First of all you need to complete your Tele-verification for data by calling 1800-890-1977 from your alternate number because data starts working without doing tele-veification too but will not work fully. Already done ! Then proceed. Enable WiFi data and connect to JioFi. Uninstall and re-install Jio4GVoice. Configure Jio4GVoice using OTP and granting all permissions. If Yes - proceed. Now try dialing 1977. Doesn't Work ? 1) Open Jio4GVoice App. 2) Click on “:” icon on the top right of the app 3) Click on “Settings” 4) Now again click on “Settings” 5) Scroll down to the bottom and you will see option to enable or disable Jio4GVoice services. Simply disable it. 5) Wait for 10-20 seconds and enable it again. 6) That’s it. Your Jio4Gvoice app shall start working. Try dialing 1977. Doesn't work ? Disable all Mobile and WiFi data on the handset. If the handset is 4G then disable LTE and select 3G/2G as Preferred Mobile Network for internal SIM. While all data is OFF start Jio4GVoice. Now enable WiFi data to connect to JioFi. Wait for few seconds and then Dial 1977. It should work. (Sometimes although JioFi shows connected but net doesn't work - recycle JioFi Power and try again)

You did notice the changes in your last bill but did not took any corrective measure to change/upgrade your Plan from the options available/offered under 4G - so I think they will not consider anything and will insist you paying the bill. It is useless arguing what was your previous Plan (CDMA) because after upgrade you can only choose a Plan from the options offered to you by Rcom. Similarly Jio has also mentioned under Terms & Conditions that : There will be no increase in any tariff item (except ISD) till six months from the date of your enrolment to the plan. Thereafter,RJIL reserves the right to revise the terms & condition applicable to tariff plans. RJIL reserves the right to vary the penal charge rates periodically, as well as take recourse to any other action available and considered appropriate, subject to TRAI regulations. " Download Statement and you can see the terms clearly mentioned in it. Rcom is no exception - And upgrade does not mean a new or fresh connection, so they are at liberty to revise their tariff any time. Best option is to close the connection immediately otherwise Rcom will keep billing month by month and things will get worse if not better IMHO. Rest is up to you - I just shared what others have experienced in the past under such situation.