Leaderboard

@Rajanmehta, Welcome to the all new RCOM, where you have to threaten them with complaints to the GoI. Only then, they will take action. This is indeed bad and also very sad state of affairs at RCOM. I think we have lost the old reliable RCOM to a new very mean and selfish RCOM where the only way of increasing ARPUs is by cheating, cheating and more cheating. Anyway, congrats to you on getting the refund finally. You showed utmost patience with them and got your refund finally, although you had to take the GoI's help. +1 to you for the finer details and superb chronology of events in your post.

Good post thanks for sharing. Kesav has been vindicated I must say.

Raja's arrest too little too late: BJP The Economic Times l 2 Feb l New Delhi BJP today dubbed the arrest of former Telecom Minister A Raja as "too little too late" and demanded that others involved in the 2G spectrum scam should also be brought to book. "The arrest is too little too late. It is very unfair to say that Raja alone had gulped Rs 1.76 lakh crore. Who are the rest of the people? BJP categorically wants to know that," BJP spokesperson Rajiv Pratap Rudy said. He said Raja's arrest was just beginning of an exercise. "Please don't give credit to the government for the arrest. Government has to answer many questions before this finally comes to an end," he said.

Good news for the customers whose operator has no 3g license in their circle. But what about the 3G tariff by the private players? Initially the tariffs may be sky high.If 3 biggies form an alliance to share the revenue.Hard times for the customer to escape their high tariffs.

Other things aside, I'm really surprised to know that only 11% users have registered with the DNC Registry. How do the remaining 89% survive without it? Or is it that Indians just love being harassed? I used to get 20 - 30 calls+SMS everyday on RGSM and Idea (each), before registering for DND. If you have two connections, just imagine how much time you would waste and the irritation caused.

If we get EVDO Rev B, shall we need to configure our handsets(NVmode wala) accordingly ?

PGP Portal-Telecom Related Complaints & Resolution It Worked, Share Your Successful Resolution in this Topic. There have been suggestions in many other topics to lodge your Telecom & Mobile Subscriber related complaints at Portal For Public Grievances against your Operators as a last resort if you have exhausted all aveneues and still did not find a resolution. Some have been very skeptical about effectiveness, Some actually have been successful using this medium and Some have been strongly urging everyone to use this medium. To be Honest, i belonged to the skeptical category. But still as a last resort wanted to give it a try for a long standing problem with Reliance Communications regarding Non De-Activation of Mobile TV subscription & Refund of about 7 months subscription. The Problem Story... -Activated Mobile TV All Rs 149 Per Month Pack in R-CDMA through RWorld in the Month of August-2010 when i had an OMH Handset. -In less than a month, got Palm Pixi which does not support RWorld directly. Before switching to Pixi, Tried De-Activating Mobile TV Subscription from Old OMH Handset. There was no De-Activation Option at all. -Called Customer Care requesting De-Activation. -10-12 Complaints, Every time complaints closed without De-Activation. 30-35 Calls. No Result. Finally was asked to Visit Web World for Resolution. -Did so. At First visit WebWorld told that De-activation will be done and refund will be considered. -Was Disgusted and thinking of living R-CDMA for good & then got Fascinate with EVDO. Still decided on porting out. Generated port code & then again visited Webworld. -3 Such visit to Webworld. Problem not solved. Webworld said Backend responded saying it can not be De-Activated by them... Can be done only from the handset through RWorld. -Paid MobiTV subcription every month from September 2010 till March 2011 without actually using it. Finally on 13th March 2011, lodged the complaint on http://pgportal.gov.in It is a common portal for many ministries & you have to select Telecom Ministry. There is a registration process. Your registered complaint becomes User ID & Password you can select. You can then track the status of the complaint, give reminder or additional info after logging in. After about 3 days, complaint showed the status of forwarded to Reliance Communications. Name of some Reliance Official was appearing. I thought OK... The Postman doing his job of just forwarding. Nothing happened for a month. On 12th April again checked the complaint status & it was now showing UNDER PROCESS instead of Forwarded. On 15th April received a call from some senior sounding official from Reliance Corporate Center. He politely asked me whether i complained to Govt. of India? Yes. He then inquired which Webworld i visited for resolution? Thereafter he said since Saturday, Sunday is a holiday, i can expect to receive a feedback on Monday. Also said that he will ensure that i will be updated properly and don't need to call them again. After a formal sounding sorry, conversation was over. 18th April Received a Call from a lady at Reliance Corporate Center. Told me she has been assigned to monitor resolution of this complaint & will update me with the results. 19th April Same lady called up to say that MobileTV subscription is now de-activated and Refund for 7 months is being processed. 20th April Lady again called up to say, Refund has been processed & credited to my account & will appear in Next Bill. After some time, a formail mail from Reliance Corporate Center confirmed the same. Still not convinced, checked my online account with RComm.... Voilla... Credit Balance For The First Time in 7 Years... Status of MobiTV De-activation will be confirmed only when the bill comes. The whole purpose of writing this lengthy post is to make everyone aware that PGP Portal may not just be a Postman & we can take benefit of it for Redressal of Telecom Grievances after exhausting all avenues with our operator. If it was just a Postman, why would Reliance Communications have bothered at all particularly when it did nothing for over 7 months despite so much follow up and even a port out request from an old customer. We all know that legally PGP Portal may not have legislative power to act again Telcos, but there must be that SOMETHING ELSE which might be forcing Telcos to consider & resolve complaints lodged through it. I have no idea what that Something Else is and don't bother at all. The problem got resolved and that's what matters. So Please take benefit of this recourse and try it. Also request all who have been Successful through this medium for different problems to post here... So More Members Can Be Aware...

This is another just drama showing Congress is divine and force DMK to give more seats in the coming election...