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Showing most liked content on 01/11/2018 in Posts

  1. 1 point
    Jio has already complicated things but here are some of the FAQs that may help. Personally I recommend not to recharge too many vouchers in advance. Is there a limit to the number of recharges which I can do? You can have a maximum of 25 recharges on your Jio number at any given point of time including add-ons, top-up, plan recharges, ISD/IR packs. However the maximum number of recharges of Rs. 398 or above Plans, during the offer period, can be upto 5 recharges only, per account. What will happen to the cash back vouchers (50*8) which I have received under Diwali Dhamaka / Triple cashback / Surprise cash back before 9th Jan'18? Can I still use those cashback vouchers and get an additional discount of Rs 50? Yes, you can utilize the Rs. 50 voucher (One Voucher at a time) to buy new recharges of amount greater than 300 and on 91 and above data add on plans via MyJio app. If I have recharged with multiple recharges of Rs. 398 and above plans, is there an end date by which I need to activate the queued|upcoming 398 or above plans to avail the Jio 100% cashback? 1. The maximum number of recharges of Rs. 398 or above plans, during the offer period, can be upto 5 recharges only per account 2. The cashback vouchers (in multiples of 8) will be credited immediately as soon as you recharge 3. The maximum validity of any 398 or above plans can be upto 31st October 2019. Hence recommend you to kindly activate any upcoming/queued 398 plan before 31st October 2019 to avail the full benefits and validity. If I have purchased multiple vouchers of Rs. 398 and above plans, is there an end date by which I need to redeem them for getting Jio 100% cashback? 1. The maximum number of vouchers purchased of Rs. 398 and above plans, during the offer period, is upto 5 vouchers only, on your Jio number at any given point of time 2. Kindly redeem the pending 398 and above plan vouchers (if any) before 31st October 2019 to avail the full benefits and validity 3. As soon as the 398 or above plan vouchers are redeemed, the cashback vouchers will be credited in the respective MyJio App which can be further be redeemed till 15th November 2019. Details from Terms & Conditions: https://www.jio.com/en-in/jio-surprise-cashback-terms-conditions Cashback Voucher of Rs. 50 Cash back will only be applicable for Rs. 398 or above recharges/vouchers purchased during offer period (26th Dec ’17 – 15th Jan ‘18) Cash back of Rs 400 will be given in form of 8 vouchers of Rs 50 each by Reliance Retail Ltd. & these vouchers can be redeemed, one at a time, against recharges of Rs 309 & above plans and against Rs 91 & above data add-ons. If a customer does a recharge of 149 then 50 Rs voucher cannot be redeemed for that transaction. Cash back (FOC Rs 50*8) vouchers will be given to MSISDN on which the 398 or above voucher is redeemed/ attached. 50 cashback voucher cannot be redeemed while recharging using own account balance. FOC cash back vouchers (50*8) are non-transferable. All vouchers will have validity till 31st Oct’19
  2. 1 point
    There is a big 'Price war' in telecom sector while trying to pull more customers. As far as 'Quality of service' is concerned, it needs more money to maintain it and cannot be achieved using handful of customers with 'High pricing' but can be achieved by increasing the number of users on board and the marketing heads of Airtel, Idea & Vodafone are well aware of it. As I said before, Mukesh Ambani is here to do business & not charity but by its liberal pricing policy has been successful in achieving targets (increasing its subscribers) in a very short period of time as compared to other operators in India. Every one is playing his own card whether Jio or AVOID to sustain their business so we cannot blame either of them but yes, we have our choices and can opt for the services best suited to us from the operator of our choice, reason why MNP is there. Yes, I agree that the choice is limited now but switching to any of these provides nationwide services too. Vodafone is a strong and reliable network in Mumbai now, but when I took the connection several years back it was "Orange" (later became Hutch & finally Vodafone and may become Idea after two years) and did not have much towers unlike "BPL" (the main operator in Mumbai at that time). It was people like me who kept writing about network issues to them and at least three new towers were installed as the outcome of my effort alone. I still have the confirmation letters from them regarding the installation of the towers in the areas against my complaints. I even forced reliance (CDMA) to erect one tower in my area. It wasn't easy switching operators as MNP was not present in those days and switching operator meant losing number. But today we are free to switch network if we are not satisfied instead of complaining and getting the things fixed. One thing should be clear in our mind that we cannot force any company to change its policy but can pressurise them to improve services. A customer rules - Companies are providers and we are the choosers these days.
  3. 1 point
    This is what even I argue. They are trying to attract more customers at the cost of service and quality. They should concentrate on QOS and customers will opt for them and even at high price.
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