Hi guys,
i was face new problem and extra ordinary replys by reliance infocom, web world express.
I was purchased new handset lg rd 6230 on dtd.25.02.2006 from wwexp. M/s.infocom unlimited,bodakdev,ahmedabad,gujarat.
Now a drametic story start:
and within 2 hours the phone was hanged due to camara. At that time i was nearby the wwexp. Shop.
I went to the shop. They were send me to lg service centre.ok, i was go there.and
the certificate for change handset given by service centre.
Again i was go to web world exp. And saw certificate and ask for change my handset.
Look, guyes these was a same day matter.
Answer from wweb exp was that====> we have not another same model u will come after two days.ok! Than after six days i was go to the web exp. Shop morning and evening.
But they were not change my handset. Till today not call me for my handset.
Than i was mail to chairman's office direct.
On dtd.04.03.2006 a call was come from bombay and ask me to change my hadset from lg service centre.
I was told him that if the handset was opened or unpacked than i don't want.
They says me no,sir it is a totaly new handset.and u will please handover your handset.and when they call u will collect your new handset.
So, i was given them my handset.
Now, look, guyes! What a nasty game played by reliance infocom.
On dt.04.03.06 their was a saturday. And at 9 o'clock at night closing time of service centre a girl from service centre was give me a handset.
And i was shoked to look at the handset it was totaly second hand instrument. Which waqs wrapped in a plastic carry bag,
i ask the girl what is this? I don't want this set. She was told me please come on monday at present no one is here.
Now, i m the only customer who paid for new handset and get second hand set from india's greatest company.
Wait guys, it is not end....
On monday again i mail to chairman's office and told them by phone that i don't want this handset. If you are not delivered me a new handset against which i pay then i don't want this handset and please give my money back.
But a devil executives not hear my words.
And stop corresponding with me.
Guys ! My question is that
(1) if i purchase new handset and it was hang by company fault within 2 hours and company service centre given certificate to change handset,
than, why should i get second hand/usage/repaired unpacked instrument?
So, guys! At present i m the only customer who paid for new fresh box packed amount rs.7500.00 for lg rd 6230 and use second handset which was given by a great millionor company.
This is like a chiness toy market.if u purchase and out of shop there is no gaurantee.
But i not sleeping the story is conti.............
If you are with me or if any suggestion u have please mail me on kpatel1968@yahoo.com
thanks,
yours truly,
kamlesh patel
ahmedabad.
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