waseemkazi

Hi Hetal, Have gone through most of your posts here. I think you are right on all the points here. GSM Operators do offer better/same services at a better/same rate and moreover you can get the GSM sim card working on any handset you want. PS: weirdo - Just let me know what kind of bills u get from reliance. Am curious to know the amount you get billed for Net connect and BB data services. Waseem Kazi

Hi Kailash Would suggest dont go in for any BB from Reliance. Even if you buy it cheaper from the US you would end up paying minimum 800-1000 Rs per month to Reliance even if you dont use the BB data services. This is my personal experience. 3 Bills i have paid without even using the BB data services. It seems Reliance considers BB users as some kind of premium user (no idea what for) and they would make sure you pay 1000 Rs extra per month. Waseem

Update on Billing. Made payments of the BB data charges and got BB data deactivated on the handset so that I dont pay anything for BB data....

Hi Reliance Billing is certainly "worldclass"...pun intended....Got 3 bills from reliance since i shifted to BB. Always get charged for BB charges even though i dont use it. I use the BB as a modem and i should get charged for reliance netconnect. But it seems Reliance wants to charge me for BB charges..which are ofcousrse on the higher side...its kinda cheating customers..am planning to take this to some kind of consumer court if this is not resolved by reliance. Waseem Kazi

Hi Ramchi Thanks for the inputs. I think you are right. I paid the bill amount so as to get my RIM number activated. I think I will shift compeletely to Airtel Prepaid. 15rs a day unlimited GPRS on prepaid in Mumbai. Would take 1-2 months time to get people aware about the change. But that would be worth it. And use RIM as backup. That would also depend on next months invoice from RIM. If its again like the current one then would be left with no option other then to give it back to RIM. Regards Waseem

Hi All This is the update on Reliance BB Billing issue. After 15 days of getting in touch with the call center and emailing the issue to RIM nothing was done on it. The usual responce was we are checking it and will update. Ofcourse with the standard line that "we have worldclass billing system and would have billed you if you would have used". My query was if they have bililed me X amount of data transfer and RIM has the records of their billing then I have the right to know what excatly the data browsing has happned Eventually emailed "Service Assurance Cell" at serviceassurancecell@relianceada.com and the Nodal Officer (details at http://www.rcom.co.in/webapp/Communication...tus/nodal.html) and Appellate authority (http://www.rcom.co.in/webapp/Communications/rcom/Contactus/AppellateAuthority.html) Got a reply back in less then 24 hours as follows: Dear Customer, In reference to your mail regarding your Reliance Mobile number XXXXX, please note that your request is logged as Service Request ID 58810737. We are working on the same and will respond to you shortly for the same. Your patience in this regard shall be highly appreciated. Yours sincerely, And the next day got the following reply (was kinda expecting this only..the same story which the call center guys gave) Dear Customer, With reference to your mail regarding your Reliance Mobile number XXXXX, as per the confirmation received from the relevant department and as per details checked and verified in our records please note that the data charges has been charged correctly. Therefore, we are unable to process your request for waiver of the same. Yours sincerely, And ofcourse as soon as i got the last email my connection was disabled. Doesnt pay to be a RIM postpaid customer form 2002 onwards!!! So either I pay up or loose my number. How I wish there was number portability on GSM and CDMA both and could shift the number. Any suggestions on how to handle this would be appreciated. Regards Waseem Kazi

Hi Ramchi Yes you are absolutely right on this. Datacard would be a better option if you want mobility. Also the data charges on mobile are very high as you have rightly mentioned. For the same amount you can be online on broadband with good speeds. Videocalls/VOIP stuff would require some great data services on mobile to get functional in India. Waseem

Hi Do you plan to use reliance BB for data on your laptop or desktop? I mean is mobility required? Cuase if not required then you should go in for some broadband plan on Tata Indicom or MTNL. Works out cheaper and good speeds. Example on Tata Indicom plan daily usage without any heavy download comes to 15-20 rupess approximately. Same would go for MTNL Triband. If you require for your laptop/mobily then you should go in for datacard as people have expalined in this post. Would be easier to handle also. have never persoanly used datacards but I belive they do provide some kinda support for sending smses also. not sure on this. you would need to confirm this. Reliance BB unlimtied plan is 1099 rs and plus you pay default voice plan. lets say base minimum 149rs. for that amount you can get a 256KBPS or even 512kbps broadband connection if you dont plan to download heavy files this would carry you throughout a months time. Waseem

Hi Never sent a long message on reliance or received one recently. That problem has to do with the CDMA SMSC which Operators use. BB wont be any different as its not a device related issue. on GSM on any device long messages would work fine. They would update automatically while receiving and vice versa for the outgoing long sms. Waseem

Hi Palm Treo 750 doesnt freeze. Speaker phone good enough. Headset is not that great. bluetooth stable. and dleivery reports in the sent items Waseem

Hi regrets for the delay. I was out of town on a personal visit. have replied to your queries Waseem

I am currently using a Nokia E61i with BB connect from airtel. The service is perfectly acceptable, but the handset has a big problem : it keeps freezing and slowing down constantly. I shifted from the E61 which had similar problems. Yes. E-sereis is slower as comapred to other nokia handsets. Had a freind using E62 and he too found it slow. I am considering shifting to reliance bb for dedicated messaging (email, IM and SMS) as i have a DAPO number, and the Reliance network, because of the 800 Mhz frequency has terrific in-building penetration. (very useful in bombay's big buildings). Yes it does have good coverage. Though Airtel would be decent enough also. I know that the bb 8703 will be good as an email device. yes its good enough. Also prices has mentioned have been reduced. How is it for sms ? Does it have threaded SMS ? Yes it has threaded SMS. Does it keep freezing or slowing down ? It does some times. RIM does some kind of security validation i guess to check if you have any 3rd party application installed. But this happens when you are connected to the BB as a modem. Else it doesnt happen. How does IM work, particularly gtalk. Didnt try that. Cuase dont want to end up paying heavy charges for data to reliance. Am on the base 250 rs plan. As far as I understand if you use BB as a modem and use the reliance browser you are charged the netconnect charges. For me its 50p/minute. Dont know if IM would be charged on this or the BB data charges. I plan to use airtel for voice and reliance bb for data and sms. Sounds workable. There is unlimited plan on BB

But 1760KB can be crossed very easily, even if you download a small mail; 100 to 200Kb will be consumed. Check with Reliance, they always have some billing problem. Hi When I setup the BB email account for testing/checking purposes i downloaded 8 emails in total. Without any attatchments ofcourse. 100 Rs per email download is a bit steep. Yes. Reliance does have a problem with billing. Called up the BB help line. The guy was not able to help out. Was told to email. Being couple of days. No responce yet. Waseem Waseem, How much is the rental? and is this Rs.880 in addition to the monthly rental? Hi 250 Rs is the BB rental. Data transfer other then this monthly rentals. Wont suggest anybody to go in for BlackBerry from Reliance at this point of time. Waseem What is the source of news that 8703e price is reduced to 15699/- ? Also where is it availbale in that price? Hi Even if Reliance reduces the price they will make moneys out of the monthly billing. Would suggest a windows mobile device on a fixed cost per day GSM Operator. For example Airtel. Pay 15 Rs per day. Download all the emails on your pda on the outlook client. works out cheaper. Wont suggest anybody to go in for BlackBerry from Reliance at this point of time. Waseem Kazi

Hi First bill came in. Got charged Rs 880/- for consuming 1760 KB data charges. And best part is Never used BB for chekcing emails!!!!! Just configured my POP email ID on BB to see how it works and even deleted the settings. Still I get charged. Spoke to the BB customer care. Guys have no idea. Have asked me to email them up asking for clarifcations. Would be pleaseantly surprised if i receive a responce form reliance. Will post the reply here in case i get any. Wont suggest anybody to go in for BlackBerry from Reliance at this point of time. Waseem Kazi

Hi Vishal I think bb is an enterprise Email server. Not sure how you will sync it with the desktop/laptop. The BB Maps dont work for Indian cities. BB chat/IM URL is http://na.blackberry.com/eng/services/inte...ant_message.jsp BB Messengers supported on reliance network are Yahoo, GTalk and the BB messenger. No ICQ, AIM and MSN there. Regards Waseem