balakrishnank_2000

I purchased this when Reliance launched service 4 years back. It is an excellent instrument and I was using upto last month. I changed the handset, since charger failed. Still the handset is fine with the original battery in it.

Recently I bought the new model LG 6600, within 2 weeks of purchase, my voice is not totally audible to other side. I contacted LG service. They told that the protection covering in microphone has totally covered the microphone and corrected it. But the problem persists. Then I went again and this time they replaced microphone. Though now it works, the people on other side says that my voice is not clear, breaks and echoes.... I went to LG service again and they are clue less. What to do now. Also the phone is removed from Reliance website, what is the reason...?

Thanks for all your feedback. I booked a written complaint with Reliance and they forwarded the same to LG. One Executive from LG called me and understood the problem and advised to give the handset to service centre. Service centre advised to replace the PCB, but I have not accepted, since the originality goes away. Then LG people agreed and arranged for a new replacement. The people at LG,Chennai and Reliance Webworld, Adyar,Chennai are so polite and their action is to be appreciated.