tony_js
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Pls. let us know what the Authorised Service Center have said, after you visited them with your phone...
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R Connect is a shared resource service; the speed will depend on a variety of factors like: - the number of voice and data users in your area, - signal strength available at the time of connection, - the site you are visiting, - your computer configuration, - network load, and - internet traffic, Your actual speed can be as high as 144kbps, but in most real-world situations, you can expect average speeds of 20-40kbps.
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- Check if the connections between the cable and RIM phone is fine. Yes, uninstall / reinstall the RConnect drivers. If Already done & problem persists, Check on any other computer If still the problem persists, Visit ASC with phone & data cable for assistance End