today is 8th day of my reliance platinum plan usage
my outgoing calls r barred (i hav not made any outgoing call/sms) (only r-connect usage @7.5 hrs per day)
i m unable to connect thru r-connect (all calls hav been blocked by reliance)
they say deposit more money -- credit limit exceeded
just imagine (if one uses r-connect 24 hrs) :-
peak hours : 6am to 10 pm -- 16 hrs @ 50 p = Rs 480
offpeak hours : 10 pm to 6am -- 8 hrs @ 25 p = rs 120
TOTAL = 480+120 = Rs 600 per day
so for 30 days 600 *30 = 18000/-
thus one needs to pay rs 17000/- to increase his credit limit in order to connect to internet 24 hrs for 30 days
thus practically if one wants to connect internet 24 hrs for 30 days -- then he has to deposit rs 17000/- inspite of using platinum (UNLIMITED) plan for internet access
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COMPLETELY UNFAIR -- KIND OF CALCULATION SYSTEM of RELIANCE
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reliance cust. care says -- initially the charges r calculated as per default plan -- & it will b adjursted in the monthly bill (as per your selected plan --platinum ) -- if credit limit is exceeded then u hav to increase it --- if u want 24hrs internet then u hav to deposit Rs. 17000 to increase your credit limit to Rs 18000/-
inspite of extensive rush to customer care & webWorld -- no way
can anyone giv me a way out?????