vineet_saini

Dear Friends I mailed so many times to CC and service assurance cell. but no reply till date what should I do Now Regards mailed on 5.02.09 Dear Sir I mailed you about my complaints so many times by the mail and Rcom site but dont get any reply from your side. So this time I send my attaced companied to the Noder Office Up East Circle, Relaice customer care and service assurance cell. May this time i got some reply / clerification form your side. Regards ---------- Forwarded message ---------- From: priyanka saini <priyankavsaini@gmail.com> Date: Mon, Feb 2, 2009 at 3:48 PM Subject: Fwd: balance deduceted Rs. 50 mobile No 9336355441 To: "customercare@relianceada.com" <customercare@relianceada.com>, "serviceassurancecell@relianceada.com" <serviceassurancecell@relianceada.com> ---------- Forwarded message ---------- From: priyanka saini <priyankavsaini@gmail.com> Date: Fri, Jan 30, 2009 at 8:21 PM Subject: balance deduceted Rs. 50 mobile No 9336355441 To: "customercare@relianceada.com" <customercare@relianceada.com>, "serviceassurancecell@relianceada.com" <serviceassurancecell@relianceada.com>, pahredar@moneycontrol.com Dear Sir I am using Rim prepaid no 9336355441 sice august 2007. Recentely I recharged my no with Rs.100/- TOP UP recharge in 20 th January,09. Rs. 50 talk time deducted from my mobile balance without making any calls on 27-28 january 2008. So you are kindly requested to credited the same to my account as soon a s possible or tell me the details on which account Rs. 50 has been deducted.(i.e. call details) Exact amount deducted. Rs. 50 Date and time of amount deduction. 27 and 28 th January 2009 Account balance before and after deduction. Rs. 87 and Rs. 37 Numbers to which calls have been made against the disputed charges deduction. no calls Alternate contact number, if any. 99360 94483 Best time to contact you at the alternate number. 11 am to 3 pm Thanks Priyanka 9336355441

Reliance CC is worst CC in India and managed by totally unskilled and untrained people. CC executives are not aware of the plan and information about the product. And the information provided by them mostly unuseful. My experiance with reliace is vary bad. I m currently using reliacne Mobile and one Broadband connection and not satisfied by both the services. I have taken Reliance post paid mobile connection on 14th august 2007 and after repeating complaints about more then 50 times by call, mail and personal visit to webworld I don't get any solution from them regarding my billing issue and finally I converted my no to prepaid on 21st dec 2007 and till date I never give any revenue to RIM and I dont make any call from MY Rim no . I used totaly for incoming. for outgoing I have Taken Vodafone postpaid which is compratively much better then RIM services. another instace on my Brodband connection. I have taken my brodband connection on 24th May 2008 and since day One I am facing one issue that Brodband not woking after power cut and I have made so many complaints but got no solution and finally I made request for termination of my services but no one till date contact me regarding quality of services or for my problem. But as and when My bill is over due I got so many call from the reliance CC and personal visits by the executive. But for my problem solution I dont receive any calls or personal visit of any executive till date. Agin I would like to mention that Reliance CC is worst CC in India and managed by totally unskilled and untrained people.