Dear Friends
I mailed so many times to CC and service assurance cell. but no reply till date what should I do Now
Regards
mailed on 5.02.09
Dear Sir
I mailed you about my complaints so many times by the mail and Rcom site but dont get any reply from your side. So this time I send my attaced companied to the Noder Office Up East Circle, Relaice customer care and service assurance cell.
May this time i got some reply / clerification form your side.
Regards
---------- Forwarded message ----------
From: priyanka saini <priyankavsaini@gmail.com>
Date: Mon, Feb 2, 2009 at 3:48 PM
Subject: Fwd: balance deduceted Rs. 50 mobile No 9336355441
To: "customercare@relianceada.com" <customercare@relianceada.com>, "serviceassurancecell@relianceada.com" <serviceassurancecell@relianceada.com>
---------- Forwarded message ----------
From: priyanka saini <priyankavsaini@gmail.com>
Date: Fri, Jan 30, 2009 at 8:21 PM
Subject: balance deduceted Rs. 50 mobile No 9336355441
To: "customercare@relianceada.com" <customercare@relianceada.com>, "serviceassurancecell@relianceada.com" <serviceassurancecell@relianceada.com>, pahredar@moneycontrol.com
Dear Sir
I am using Rim prepaid no 9336355441 sice august 2007. Recentely I recharged my no with Rs.100/- TOP UP recharge in 20 th January,09. Rs. 50 talk time deducted from my mobile balance without making any calls on 27-28 january 2008. So you are kindly requested to credited the same to my account as soon a s possible or tell me the details on which account Rs. 50 has been deducted.(i.e. call details)
Exact amount deducted. Rs. 50
Date and time of amount deduction. 27 and 28 th January 2009
Account balance before and after deduction. Rs. 87 and Rs. 37
Numbers to which calls have been made against the disputed charges deduction. no calls
Alternate contact number, if any. 99360 94483
Best time to contact you at the alternate number. 11 am to 3 pm
Thanks
Priyanka
9336355441