Dhanvada

In Allahabad for the last one week , this new problem has come. Issues 1. Is it Allahabad specific ? Meaning others in other town , how are you experiencing. 2. I checked with other Relaince Internet users in Allahabad and they also had the similar problem 3. I logged the complain by email but the problem is still there for the last 7 days I am using Samsung mobile .. Any clue ? RK Dhanvada 0532 3152727

Couple of months back there was a scheme at www.relianceinfo.com site of Silver Scheme for 500/- per month of unlimited internet Access . That I cannot see it anymore Has anybody used that and what is the real implication of being limited to 100 MB data download. Well I use it to check a couple of mails download on POP3 and visit like this Rimweb groups .. Not much of download I am RK Dhanvada 0532 3152727 rk@dhanvada.com

http://groups.yahoo.com Again today 10.36 am of 3rd June , the above Yahoo group is not opening !! Is it just the Reliance problem or perhaps others who are using the Internet access from other ISP , can comment better. ? Yes the people from Reliance did call but gave a thaka reply.. Not knowing what they are saying. Best is go to the Reliance site and there is link for Contact Chairman .. Mention that you have posted this complain and the whole world knows that Relaince Service is really not up to the mark. Well it comes to Mukesh Ambani's knowledge or not , but his office knows for sure.. Then every day send the same mail to them asking them in one liner : First Reminder ; Did you get the mail reply. Second Reminder... By the time it is 4th.. Reliance will get a wake up call and be attentive. Hate those listening to music of Service call Toll FREE. Their call centre supports should learn about promptness from the Bombay's Tiffin Carrier Service and not from the MBA experts .. With best wishes RK Dhanvada rk@dhanvada.com 09415216756

This RIMWEB site is really great At last the Yahoo Group is now opening RK Dhanvada 09415216756

Beneath is the mail that I have sent again to Reliance and if they do not still correct before the end of Today , then it will reflect the sorry state of technology, policy and attitude of Reliance also. Then all the members can scream of Relaince being insenstive and censoring web sites in the all the business and IT magazines / Newspapers also. Opinion wave has to be created to prove that RIMWEB is indeed empowerment to customer in Ralph Nader way of using the technology as the tool for Quality professional service from Reliance... Hope they do not then block the www.rimweb.com also !!! *smile* RK Dhanvada 0532 3152727 ----- Original Message ----- From: R.K.Dhanvada To: customercare Cc: mda@ril.com Sent: Tuesday, May 11, 2004 10:33 AM Subject: Re: Reference your mail Dear Mr Subramaniam There is raging debate and posting going on at www.rimweb.com and I have copied the same in the above attachment. This proves that it is not a local problem in Allahabad but a national problem happening that we are not able to open the site of Yahoo's http://in.rd.yahoo.com/r/g1 when using the R Connect of the Reliance Internet connection. However the page opens with BSNL and other ISP's Internet connection . This means that Reliance Web access has firewalled or censored without stating any reasons at all.. Anyway we shall wait till the end of this day , that the site opens and failing which we shall post the issue in all the Business magazine , Newspaper and IT magazines also. We need action and on real time basis . Please admit the reality and not reply back like you did that everything is okay at your end and that problem is at my end.. So many people across India cannot be wrong and you are perfectly right Please call me at 0532 3152727 r 09415216756 when you have corrected the same before the end of this day. We need explanation from your end for the blocking this site of http://in.rd.yahoo.com/r/g1 Thanks and expect the reply/phone call TODAY I am RK Dhanvada ----- Original Message

I just got the beneath mail from Reliance and still the site of Yahoo Groups using the Reliance Internet Connection is not opening. However the same is opening with BSNL's connection is the cybercafe where I have just tested. How do we all resolve the issue of Censorship of Reliance or Firewalling of what consequence. This they deny ... Others are requested to throw in the expert advise .. And we carry to create the opinion wave against reliance .. As the problem is countrywide in India and not some one single town. Please scream and send mails after mails to the Chairman's office Relaince and the Customer support ..customercare@relianceinfo.com Thanks and hope others too join the chorus RK Dhanvada ----- Original Message ----- From: "customercare" <customercare@relianceinfo.com> To: <rk@dhanvada.com> Sent: Monday, May 10, 2004 3:54 PM Subject: Reference your mail > > > > > Dear Mr. Dhanvada, > > This is in reference to your mail addressed to the Chairman. > > With reference to your mail and subsequent telephonic conversation had with > you regarding unable to log on to yahoo website, please note that the issue > has been resolved from our end, if the problem still persists we request > you to contact website administrator in which your facing problem. > > We are constantly trying to improve our services. Looking forward to your > co-operation. > > For further details, you can visit our web-site www.relianceinfo.com. You > could write to us at customercare@relianceinfo.com or fax us at 3033 6565. > You can also call Reliance Customer Care at 3033 3333 or by dialling *333 > from your Reliance IndiaMobile. > > Yours sincerely, > > > M.G. Subramanian > Head – Customer Care > Reliance Infocomm Ltd.

The hotmail web site has opened using the Reliance Connection. It is just the Yahoo's groups that I am experiencing the problem and is not opening for the last 2 weeks Now I am convinced that Reliance has blocked this site . Wonder why and of what consequence ? Whom do we complain also ? Does anybody of Reliance read thse feedbacks ? RK Dhanvada 09415216756 rk@dhanvada.com

Dear All For the last 2 weeks , I was wondering why the Yahoo Groups site was not opening . I am using the R Connect I went to Cybercafe where the BSNL ISDN link was there and the site instantly opened. In that Cybercafe was the RIM Internet Connection and the Yahoo group did NOT open. So it means that there is nothing wrong with the Yahoo Group site but for some inexplicable reason , the site has been blocked by Reliance Web server. Request : 1. What is the experience of the other Reliance users ? 2. Whom do we complaint to get it set right ? 3. RIM user please try using the other ISP connection , please share the experience. Shall appreciate if anybody could mail , if there is an solution to access the Yahoo Group using the R Connect Thanks RK Dhanvada rk@dhanvada.com 09415216756

http://www.trai.gov.in/Recommendations%20o...-29%20FINAL.pdf . Subscription prices of broadband services in India are 60 times higher than those in Korea, which translates to 1,200 times higher when considering purchasing power (Paragraph 1.8) Dear All The above link is the true reflection that the telecom players in India are being oppurtunistic and are the biggest stumbling block in ensuring that Internet access is reaches the mass. It is still very elitist. The above pdf is an eye opener and coming from TRAI. Reliance can sure be the trend setter in being the leader to kick off the TOLL FREE INTERNET ACCESS meaning for the dialup users to have the access as cheap as nominal cost of 0.25 a month as in Korea meaning even for Rs 50/- will change the shape of economy. Reliance might as well make it TOLL FREE INTERNET ACCESS with zero telephony and usage cost . What a new world it shall be with virtual world and education/ transportation/ communication cost becoming affordable. Does Mukesh and Anil Ambani & co get to read this postings ? Please all of you create an opinion wave With best wishes I am RK Dhanvada 0532 3152727 rk@dhanvada.com

World across the Telecom are making the efforts of the Death of Distance, Whether the call is to Bolivia or Ballia. But TRAI understand has problems and Reliance which had announce at 40P per min to even 10P for 15 sec calls had to withdraw. An opinion wave be created to compel the Telecom players and the TRAI to announce the Death of Distance Scheme with all calls be on local rate. Well Reliance can take the initiative. Then others shall follow for sure RK Dhanvada 0532 3152727 rk@dhanvada.com

I got the bill for the R World and its not FREE at all... I have a PRe Paid scheme. If it were FREE, Dhirubhai screaming from upstairs with full page advertisement. And btw Reliace would make a clean sweep the day, the announce TOLL FREE INTERNET ACCESS with zero Internet Telephony cost also.. ITs a global practise also RK Dhanvada 0532 3152727 rk@dhanvada.com