rajendra.jindal

everyone knows this except tata docomo officials. recharge hi nahi ho raha toh t&c padh kar kya fayada.

I had tried to recharge it through special evd recharge but it is showing system error. Tata docomo officials dont know any thing about this since last 2 days. please tell me if your recharge gets successful.

Thanks for your mail. i have proof showing that company is showing all premium sms which costs Rs 3-12 as their regular free sms which costs zero(0) , whereas amount gets deducted from the account. Also the VAS service Tata i-channel which i subscribed for Rs 30 is showing that i had subscribed these services for Free. Also sms problem i am facing is due to the system error which they are not ready to understand.

Hello friends, As the tata docomo officials are foolish and taking my case lightly.i am planning to take the extreme step. As i have many proofs which shows that docomo is doing fraud with people and the government and making black money , i am planning to mail the case to the TRAI for the resolve. Kindly tell me whether it is my right decision???

Hey no where in the terms and conditions it is written that vouchers are available for new connections only. Tata docomo executives and even nodal officers are folish. they dont know anything.

At present, Tata docomo gives everything what a customer wants except good sms tariff plan. Just waiting for a good sms plan from docomo side...

I am having Nokia E63. i had used and found the speed of gprs using Nokia download accelerator. the maximum speed for a timing i got 28 kb/sec. on an average i got 20 kb/sec.

Today i had the talk with the billing team executive. by our conversation , i found that the charges that was getting deducted was due to the i-channel data usage(which was not chargable). so i told her about this. so she said that she will put this issue to her senior executive and will call me back. so, i am waiting for her call.. Also, i think when tata docomo launches its Value added service , it does not tell anybody about this. because everytime i called the executive , even Nodal officer , the executive of billing team was not knowing about this( TATA I-CHANNEL). Also i great thing i came to know that according to thier system records, i was subscribed to tata i-channel for free, but when i told the executive that i was charged for it. she asked me to tell the details, when i told,she said ya...ya you are right. Also according to the billing details i have, I marked that when we send premium sms to any premium number, system declares call cost 0(zero) but balance is debited from the account instantly.

Today i brought my phone history which includes all calls,sms, gprs etc charges from tata docomo head office. After studying i found that all the charges detected regarding my usage (that i used)was right but in addition to this nearly Rs 20 have been deducted without any declaration. some times i have been charged twice for the same call, once i was charged Rs 4 (I believe that was charged to me because date changed from 3 to 4 jan) , once Rs 7.21 because i called to my local friend docomo number(duration- 691 sec) , even after i am having full on bol balance (Rs 685). Also all the premium sms done by me during these period was charged to me ,but in call cost column it shows a big Zero. I am surprised in being seeing Such a poor billing system...

no scheme till now in maharastra circle.

Not a good scheme for local users. Full on Bol was better....

POOR DOCOMO BILLING SYSTEM Hello everyone, A great think is happenening with me. My balance is automatically getting deducted without any usage. when i am reading sms , or seeing news in the Tata i-channel service ,my balance is getting deducted without any information. data charges in tata i-channel is not applicable, than how my balance is getting down i dont know. sometimes 32paisa,2paisa,4paisa, or even rs2.72 have been deducted from my acoount. from morning rs 4.00 have been deducted without any information. Also yesterday i downloaded sms+ from dive-in ,where docomo declares no data charges applicable,but i was charged for the download. Tata docomo provides Ichannel service for the monthly rental of rs30 , but i was shocked when i visited my account in dive-in, and saw my subsciption , i found that tariff description for tata ichannel was free(instead of Rs 30). From morning i am calling to the customer care they are saying that no information is available with them and telling me to visit docomo gellary. when i visited gallery, they found nothing in my account. I THINK ALL THE PROFITS SHOWN BY THE COMPANY COMES BY THIS FRAUD.

According to my experience, Tata indicom customer care was best and also helping in nature. But tata docomo customer care has a vast difference , its executives are worst than anything. i feel them similar to Bsnl officials.

Today also i noted that their is also some other problem in the system because i had not done a single message on 31st and 1 st , but then also i was charged at 98th and 99th sms which includes the 1st 3 chargeable sms (hence i got 94 free sms instead of 100 sms).

Thanks for ur comment. Here technical issue is mine concern because without which they are even not ready to listen about their technical problem.

Hello friends , i had a problem that every executive in tata docomo says that their system generates log report when the sms gets delivered but i say system should generate log report when the sms is sent but they neglect it. i feel if they are right then how it is possible that system charges sms rates as soon as it is sent even before the delivery report. i think they were trying to fool me so that by this they can hide their system problem. please tell me some technical procedure of the sms send and the billing section (as i dont know bcoz i am just 18 yrs and dont hav tat knowledge). Waiting for ur reply.....

Now i had a talk with the Nodel officer , she was not ready to know about the system problem, She too believed their system is best and does not have any problem when i insisted her she transferred the call to the technical person , i told him everything , then he told he will look into this matter and will call back soon. WAITING FOR HIS CALL....

I Hope they will do....

Today i went to tata docomo head office in Nagpur. i got the printout of the messages history that i had done between 29 and 30 December. By studying it i got the problem that is going on in the system. problems are as follows:- 1. system has the great capability of having 57 hours in a day.(whereas i think we have only 24 hrs a day) , i.e according to system i had done some msgs at 57.01 hrs of 29 December. 2. msgs that i had done on 29 december at 22.31 pm ,the data shows that i had done it on 30 december , due to which counter counts it for the 30th december and i am getting less sms daily. therefore, whenever counter counts 104th sms it again starts charging... i am in contact with the docomo officials. Even now i dont understand why they say their system is best . I hope they will try to solve this....

Thanks for your comment. i am in touch with the nodal officer regarding these problem.

HELLO FRIENDS, THIS IS THE GREAT NEWS FOR ALL NOKIA HANDSET BUYERS AND USERS IN NAGPUR. WHENEVER ANYONE HAS A PROBLEM IN THEIR NEW HANDSET THEY JUST HAVE TO GO TO THE NOKIA CARE CENTRE IN NAGPUR AND SEE HOW THE GREAT TECHNICIANS WILL HELP YOU IN MAKING YOUR HANDSET DEAD. IN LAST 1 MONTH, MY TWO FRIENDS HAD A SOFTWARE PROBLEM IN THEIR NEW NOKIA HANDSET, THEY WENT TO THE NOKIA PREMIUM SERVICE CENTRE i.e ANURAG MARKETING ,THEIR TECHNICIANS MADE THE PHONE DEAD IN JUST 1 HOUR AND SAID THEY WILL HAVE TO SEND IT TO LEVEL 3 SERVICE CENTRE. THEN AFTER 20 DAYS THEY GOT THEIR HANDSET BACK. AGAIN THEY FOUND THAT THE SAME PROBLEM CONTINUOUS. NOW THEY ARE AFRAID OF GOING TO NOKIA CARE CENTRE AND USING NOKIA HANDSETS. SO BE AWARE OF ALL NOKIA CARE CENTRE.....

HELLO EVERYONE, I AM PLANNING TO BUY BLACKBERRY 8330 CURVE IN FEW DAYS. I AM GOING TO USE IT WITH TATA INDICOM. PLEASE TELL ME FUNCTIONS THAT DO NOT WORK WHEN TATA INDICOM CONNECTION IS USED IN (SPRINT) UNLOCKED BLACKBERRY. ALSO PROBLEMS THAT GENERALLY ARISES IN BLACKBERRY HANDSETS(SPECIALLY BB 8330 CURVE) IN REGULAR USE. CURRENTLY I AM USING NOKIA 6275,BEFORE THAT I USED MOTOROLA MOTO Q. PLEASE TELL ME WHETHER MY DECISION OF MOVING TO BLACKBERRY IS RIGHT OR NOT?? WAITING FOR REPLY...

hey friends, can anyone tell me the reason why nokia 6275 does not allow files to be downloaded above 3mb in size via internet. it shows not enough phone memory even if my free space is 13mb in phone memory.

HELLO FRIENDS, AFTER A LONG TIME AND MY HARD WORK MADE NOKIA TO GIVE ME MY PHONE BACK. SO THEY REPLACED MY HANDSET WITH A NEW ONE (BOXED PACK)

After mailing to nokia executives many a times , one of the nokia executive called me 4 days back, he told me to give the details of the phone and the history of my case. So that he can assist me. He told me to mail the details to the nokia through e-mail . So i mailed the details (2 times till now). Now , 3 days are over, no one had called me till now. I think their is some internal fault of the company in my case. Thats why they are neglecting my case. Till now in my 6 months of purchase i used the phone only for 3 months. Nokia gives warranty for the name only.it helps the customer to suffer a lot by purchasing its phone.