Hi ppl, i need your help in understanding if the zte mg880 usb modem im using is a bust.
Heres the full story...
I am a new reliance netconnect data card customer. (I wish i wasnt!) Since the time I have taken this card i am facing problems browsing the internet.
My system details for your reference:
windows xp professional operating system with SP3
IE ver8
Data card: ZTE MG880 CDMA 1X
My current location: Deccan Gymkhana, Jangli Maharaj Road, Pune 411004
First scenario (approximately 2 months back when I purchased the card)-
After connecting using the zte dialer, i was able to browse the internet for sometime after which there was no data transfer. IE error: page cannot be displayed. I had to disconnect and reconnect. This again gave a short browsing time after which there was no data transfer and i had to reconnect.
Second scenario (approximately 1 month back)-
After connecting using the zte dialer, i was able to browse the internet for just a couple of minutes (maximum 3-4 minutes) after which there was no data transfer. IE error: page cannot be displayed. I saw in the zte dialer window that the connection was getting disconnected frequently and auto connecting. After which I could browse again for 3-4 minutes with the process repeating itself.
I have called the customer support center on many occasions and their representatives asked me to download a new version of net booster software. I did that but the problem still persists.
After this they asked me to visit the reliance webworld where I purchased the card. The webworld officer checked the card and said it was fine. There was a system problem and that the data cache had to be cleared on the server. He said they would send a mail to the technical department and the problem would be resolved within 24 hours.
Current scenario (since 10 days)-
After connecting using the zte dialer, i am able to browse the internet for just a couple of minutes (maximum 3-4 minutes) after which there is no data transfer. The netbooster software also is not connected. IE error: page cannot be displayed. If I disconnect and reconnect then there is no data transfer at all. I cannot browse the internet at all. I have to remove the data card, wait for 15 minutes and reconnect after which I can browse for 3-4 minues and then it again stops data transfer. Reconnecting does not help.
In all the above scenarios, the zte dialer window shows signal strength as full (all 5 bars). It shows connected to the internet. But there is no send-receive activity.
Please advise if I should chuck this one.