I bought a reliance datacard on last friday, its a ZTE MG880 card.
My number got activated on saturday and till now i am not able to browse net.
Every time i try to connect it throws a error i.e. " username doesn't exist on server and password has expired"
I contacted the Customer care of reliance for this, These people are saying that this error is not there in the list which is
given to them. As per them all the facilities are enabled from back end but they don't know what the problem is?
Is it the quality of services which reliance provides to their customers?
When i wrote a mail to customer care they said that it will take atleast 4-5 to reslove it.
I am not able to understand, does a problem really takes 4-5 days to get rectified.
Is it the services which reliance is providing to their customers? If yes then it is ridiculous.
If a person shows trust on reliance connection, why these people want to realize to that person that he/she has done some mistake by taking Reliance connection.
Worst part is, the dealer from whom i have taken this connection is saying 'they dont know what is the problem there in the card, there responsibilty is to sell the card. they are not bothered whether its working or not?
Please suggest me what should i do?
