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suvv

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About suvv

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    Suvendu Kumar Patra
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  1. Quality Of Customer Care

    Hi Guys , Not sure ,if this is the right place to place this query.My experience with reliance customer support is the worst experience.From last one year i am using a reliance handset and whenever you will call to customer care... I found three major challenges with them 1] They are not well trained /or they are not aware of the offerers ,recharge options and many more. 2] They do not know "How to talk to a customer " and Not worried about any type of complaint against them :-) 3] They are not solution oriented rather .. Please do not take this as a -ve feedback ,Rather for a succful company the customer support plays the important role ..so I just want to know do reliance have any formal method to complain against customer care guys and How effective it is :-) Thanks Suvendu
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