Hi Guys ,
Not sure ,if this is the right place to place this query.My experience with
reliance customer support is the worst experience.From last one year i am
using a reliance handset and whenever you will call to customer care...
I found three major challenges with them
1] They are not well trained /or they are not aware of the offerers ,recharge options
and many more.
2] They do not know "How to talk to a customer " and Not worried about any type of
complaint against them :-)
3] They are not solution oriented rather ..
Please do not take this as a -ve feedback ,Rather for a succful company the customer
support plays the important role ..so I just want to know do reliance have any formal method
to complain against customer care guys and How effective it is :-)
Thanks
Suvendu
