The call and mail facilities are not working since 1600hrs on 19 Dc 2008 and on repeated complaints the services have not been activated and all I get to hear from the Call Center is that its temporary problem.
When asked the meaning of temporary Gaurav ( on 19th Dec 1610hrs) call center executives says "well it can stretch to a month too" .Well Hats off Anil Ambani I hope you are aware of this.
Also late he mentions that there is a problem which is there in Delhi area but the same has been rectified at 1600hrs (and this is at 1610hrs when the problem still exists).
When asked to direct the call to Supervisor / Senior supervisor or Manager it comes out at that time there is no supervisory staff managing the call center so its no surprise the executives speak in this high handed manner.
Anil Ambani if you do get to read this hope you do not take it as just another trash complaint as ultimately the customer speaks
Thanks
