nspendse

Thanks I will try that.

To add to what i have alreadey listed I am using LG RD 2030 Handset

Problem Description - When i run the installation for Rconnect everything works fine and the USB cable software is detected and drivers installed (Prolific 2303). But then the problem starts the Modem does not Install. If i try to manually install a Modem the com3 port is not in the selection list i can only install on com1 port. The USB drivers are on com3 port. What do i need to do to see the right port (com3) when installing the modem? Configuration - Win XP SP-2 Dell D600 Latitude Laptop. Default modem built in is Conextant. i have disabled the same from device manager. Thanks in Advance

Thanks for the help.. yes i am sure there is nothing else connected. At lease not a modem. is there a way to find out for sure what devices are working thru/on a particular port???

I am a newbie. I have LG RD 2030 with USB Cable, Prolific driver. I could install all the software and Rconnect without trouble. The problem started when i tried to connect for the first time using my phone no. as login and password. I have the LG Modem installed on COM 3 port of my Dell Laptop with XP SP-2 I get error message stating error 0633 port is already open.... There are not other devices in use on my laptop. The other modem (inbuilt) is configured on different port (COM7). How do i go ahead fixing this. Please note that i have not yet got reliance call centre to activate r connect on my number. I was told that this needs to be done only after i have connected for the first time. Thanks in Advance....