rkanani

Since last few days I was following this thread as I am also sailing in same boat as Mr. Kepal Patel. I am fully agree with him regarding fake commitments by Vodafone retention dept.I guess it’s fully conducted by M/s. Andromedia only. When I send port-out request from Vodafone postpaid , I received call from Vodafone retention dept. & asking the reason for opting out from Vodafone so I explained about some main points like high tariff plan & strange policy plan of GPRS between Postpaid & Prepaid customer where postpaid customer can’t get 2 GB data @ Rs.99/- whereas Prepaid Customer can enjoy that without any hassle. So the lady instantly offered me Plan 175/- with 400 local & 200 STD minutes with 200 Free SMS, and she also allowed me to subscribe for GPRS plan @ Rs.99/-, but when I received 1st bill I was shocked to get charges for 63 Local SMS when I called again to that retention dept. they openly denied any such offer. I am not lucky as kepal who made full recording of telephonic conversation with retention dept(Andromedia), but kepal you should not give up with your ethical fight with Vodafone When you have all the evidence which was offered to you by Andromedia & not fulfilled by Vodafone as I heard many other similar cases of Vodafone after MNP. At least by updating on such issues many other user will get alert against such fake policy of Vodafone.