Hi,
Following is my story.
I went in for RConnect Freedom Plan. I was given a LG LSP 350R along with a data cable.
I tried installing in Windows 2000 Advanced Server. It did not work. After checking with Customer Service, I was told it would not work with server versions. So, I changed to Windows 2000 Professional. Installation went through, but when I click on the connect button, the system just restarts.
Again I connected the Customer Care and was told there could be a virus and suggested me to download malicious virus removal. ( microsoft.com KB890830 ). There was no virus since my system was formatted and then newly installed with only the OS and the RConnect software. Again I took up with the customer care and was told only a hardware person can resolve this.
I had taken help of a hardware vendor and checked the machine. He says absolutely there is no conflicting devices. If any one could guide me please ? Otherwise let me know to whom I should escalate and get this resolved ?
The last resort is drop reliance from my mind. It is almost one week I took the connection and not in use.
Thanks
Saravanan
