AlvRel

I have bought a new Samsung epic 4G and it is Reliance ready. I thought it would be a simple process of configuring it to use my current phone number (Reliance CDMA postpaid). But every time I try to configure by dialing *228 it asks for PIN and I have no idea what it is. No help offered by people at Reliance outlets as well. Please help!!! (I did search for existing forums dealing with this topic for help but couldn't find one. So sorry if this I am posting in the wrong forum)