i faced the same problem. but the problem solved now. first disconnect the phone and remove "lg usb modem driver" Ver 3.0 from add remove program . then remove "lge cdma usb modem" from system properties if found. restart computer. download "Lg Lsi 110 Usb" driver from www.relianceinfo.com and manaully install "LGUSBModemDriver_Eng_Ver_4.5" from extracted \Lg Lsi 110 Usb\LGLSI\Drivers folder. restart computer. now install "r connect". connect the phone when "r connect" setup tell to do so.