Search the Community

Greetings! There have been posts in various threads which indicate that several users took Kitkat update on their Motorola phones (mainly Verizon devices) and 1x data has stopped working on Reliance CDMA. Suggestions such as changing the RUIM SIM card and trying a new SIM are workarounds and have already been made in other threads. I can consolidate a list of phones/ users affected by this upgrade and send it to my contacts in Motorola, who might be able to help resolve this issue from software perspective. So, if you have an issue with Reliance CDMA data, then please write in this thread if you can abide by the following: You have to be willing to install bug2go or some other debugging tool and send the bug report to Motorola if asked for. You have to be willing to participate in the troubleshooting exercise with Motorola, if required. I cannot promise anything at this stage, since this looks like a carrier specific issue. However, something in Kitkat has broken the functionality and that means Motorola can resolve the issue. It goes without saying, that for this to be prioritized, we have to have a large number of affected users. Please include following details: Carrier: Reliance CDMA (always) Version of OS: 4.4/4.4.2 Model: SIM: Kitkat upgrade method: OTA/ update by file using HoM script Issue: I will start with my dad's phone Carrier: Reliance CDMA (always) Version of OS: 4.4.2 Model: XT926 SIM: Normal SIM cut to mini form factor Kitkat upgrade method: update by file using HoM script Issue: 1x data worked fine on 4.1.2. After upgrading to 4.4.2, data stopped working.