hotguy 0 Report post Posted June 15, 2004 I note something at LG service centres. When mobile is in warranty, they are trying to service it otherwise insisting on board change. That too they offer two schemes ( again only for DAPO) Pay 1400 for replacing a new board but no insurance. or pay 4600+ and claim the money from insurance company. Any way LG is not going to give any money to Insurance company. Since handsets were insured by Reliance. Public sector insurance buddys are not smart enough to bring down the claim cost, though mobile or any hardware rates are consistantly falling down. Looks like a Technical scandal!. But whoever tempted by LG service guy for money back by insurance. still waiting for their claim. Comments Guys --HotGuy Share this post Link to post Share on other sites
gsmsikar 0 Report post Posted July 10, 2004 how can they ask 1400 for changing the board and say that no insurance as i think that the set is insured and we have taken for service to a authorised service center? Share this post Link to post Share on other sites
city02 63 Report post Posted July 12, 2004 I think its important to distinguish between insurance (which is usually for theft/loss/breakage type events) and warranty (for manufacturing defects). Insurance will usually have some kind of 'deductible' or amount that you need to pay first - any excess over that minimum is mostly covered. Share this post Link to post Share on other sites
hotguy 0 Report post Posted July 15, 2004 Actually All DAPO scheme mobiles were insured against defects/ repairs/ stolen etc. for three years. LG's own company warranty is for very first year. My phone is 1.5 year old so out of warranty and but applicable to Insurance. All the DAPO phones were insured for 7K by reliance. At the time of insurance the cost of the Motherboard of mobile were Rs.4600 and any change of mother board, Insurance co has to pay for it. So we have to pay at the LG service centre then need to claim from Insurance co at bombay. But if u are a busy guy or not sure whether Insurance co will refund the your 4.6K then pay 1400 for the circuit, which is the actual cost at present and walk out. Either way LG is benefited, but through the Insurance scheme he will het whopping 4.6 k per mother board, interesting! But Mother of all scam I found there is no problem in my hand set ( Which was not connecting to R Connect) It is only a cable problem. LG guy tried to *&^% me? Sorry for this i could not controll myself. Share this post Link to post Share on other sites
