rakeshmidha 0 Report post Posted October 24, 2007 Hi My mobile number is 9351550372. And I am using HUAWEI EC325 USB Data card. Using this card I was able to connect to reliance network but from last Wednesday I am getting following error “Unknown remote access error, error code is:31”. Its more than 6 days and my problem is not resolved. What should I do? I have tried everything. Uninstalling, deleting setting etc. I tried on another machine and the card worked fine. What should be the next logical step. Please help as I am losing lot of business because of this. Thanks Rakesh Share this post Link to post Share on other sites
supernova 47 Report post Posted October 24, 2007 COMPLAIN AT *333 . . also get in touch with your local reliance ww/wwe . they would send some executive to check Share this post Link to post Share on other sites
Mr_Flop 0 Report post Posted October 24, 2007 Check ur USB port voltage output If okay and other USB devices work fine on that port It may be using currupted driver files Note down the driver files used by it in device manager then uninstall and after that find the files that were used in the SYSTEM32 folder and delete from there Then reinstall it, u can try some other usb port this time if u wish See if it helps u out In any case if solved dont forget to give feedback here. leave me a personal msg if u want me to visit the thread again. Share this post Link to post Share on other sites
nelsonnium 0 Report post Posted December 22, 2007 Hi I have the same problem... Is it a problem with the Reliance network or just my USB ports? Please let me know... Share this post Link to post Share on other sites
SAI 0 Report post Posted December 25, 2007 Hi I have the same problem... Is it a problem with the Reliance network or just my USB ports? Please let me know... Your Account may not active in the system kindly check with Call Center or Local Web World or Web world Express Outlets. Share this post Link to post Share on other sites