nikhil500 0 Report post Posted November 27, 2007 Hi, I have had a BSNL connection for a few months and the userid is xyz@dataone.in To check my a/c usage, I go to dataone.in and then click on the 'DataOne Account Administration' link towards the bottom. On Sunday, I got another BSNL connection and my userid this time is abc@bsnl.in If I click on the 'DataOne Account Administration' link from dataone.in, then it simply goes to bsnl.co.in I have no idea how to change my password or check my account usage. I did not get any documentation with my connection, just my userid was written on the carton in which the modem came. Is there anybody else who is facing a similar problem and has figured out how to login to the control panel? Thanks, Nikhil Share this post Link to post Share on other sites
vishal 0 Report post Posted November 28, 2007 Hi,I have had a BSNL connection for a few months and the userid is xyz@dataone.in To check my a/c usage, I go to dataone.in and then click on the 'DataOne Account Administration' link towards the bottom. On Sunday, I got another BSNL connection and my userid this time is abc@bsnl.in If I click on the 'DataOne Account Administration' link from dataone.in, then it simply goes to bsnl.co.in I have no idea how to change my password or check my account usage. I did not get any documentation with my connection, just my userid was written on the carton in which the modem came. Is there anybody else who is facing a similar problem and has figured out how to login to the control panel? Thanks, Nikhil What do you mean by bsnl connection ? Is it DataOne or normal bsnl dial up? Anyway if its dataone the control panel can be accessed at http://10.240.43.216 Vishal Share this post Link to post Share on other sites
nikhil500 0 Report post Posted November 29, 2007 What do you mean by bsnl connection ? Is it DataOne or normal bsnl dial up?Anyway if its dataone the control panel can be accessed at http://10.240.43.216 Vishal It is DataOne only. And no, the URL you mention takes me to bsnl.co.in As I mentioned in my original post, I have another DataOne connection where this URL works. However, on the new connection, this URL does not work. My userid is also @bsnl.in while the earlier one was @dataone.in It seems that BSNL has set up some new system for managing your account and I am looking for more information regarding that. Share this post Link to post Share on other sites
h1ghlander 9 Report post Posted November 29, 2007 Call up customer care and enquire about this. Share this post Link to post Share on other sites
srikanth_kv 3 Report post Posted November 29, 2007 (edited) call 18004241600.. u may have to wait for the representastive to answer but once u get to them they can give u all (ALL) the help possible.. i have had the correct solutuions for most of the problems. an added request ..can anyone post usb driver for type 1 modem ut300r2u Edited November 29, 2007 by srikanth_kv Share this post Link to post Share on other sites
nikhil500 0 Report post Posted November 29, 2007 (edited) call 18004241600.. u may have to wait for the representastive to answerbut once u get to them they can give u all (ALL) the help possible.. i have had the correct solutuions for most of the problems. an added request ..can anyone post usb driver for type 1 modem ut300r2u I have tried the number, it takes forever to connect. I gave up after 15 minutes - will try again today. Thanks for the tip. I have a type 2 modem, so can;t help you with the drivers. Edited November 29, 2007 by nikhil500 Share this post Link to post Share on other sites
vishal 0 Report post Posted December 1, 2007 Try this help line no. 1957 In this no. a customer representative will directly pick up your phone and you can tell your problem Share this post Link to post Share on other sites
nikhil500 0 Report post Posted December 3, 2007 Ok, finally got it sorted. The portal for new broadband connections is http://data.bsnl.in/ You have to call up 18004241600 and ask them to give you an ID and password. It takes them 3-4 days to get it done. This portal is still under development so users have to call up the helpline to change the password. Share this post Link to post Share on other sites