manishag 17 Report post Posted November 30, 2007 Dear Friends, I am using the airtel services from more then 2 years but everyday i have faced some problem or other. and I need to call them every 2nd day for resolution of the problem. and few problem are very frequent like charges of hello tunes which appears every month but i haven't activated it. I just want your help that where should i go to get the justice. is there any way so that i can take the legal actions against them. I have already talked to there very senior persons like one of technical head of north zone visited few months back to resolve the speed problem. but problems never ends. like I took the Postpaid No. in my bill they change my surname. when i called them they asked me to visit the ARC channel after the request they corrected it but in next billing my address get changed . please help me out so that I can take the legal actions Thanks in Advance Share this post Link to post Share on other sites
Honest 836 Report post Posted November 30, 2007 ^^^ @Manish My dear friend, just tell them that you like to surrender your number. They will ask you, why you want to terminate the line. Then tell them all the problems you are facing. This way your problem get resolved soon. No other way except giving them a threat to surrender the number will work. I had used this formula many times not only on Reliance but on Vodafone also. Regards. Share this post Link to post Share on other sites
manishag 17 Report post Posted November 30, 2007 @ honest thanks for the suggestion. I have already surrendered few nos like my data card etc. And surrendering my No means i have to surrender all of my corporate nos. initially I was using Reliance and because of service support i shifted to Vodafone and again they gave me so much pain like wrong billing etc so I shifted to Airtel. and now i cannot shift to Idea because in my office it has a poor coverage. also at few of the location in my company offices only Airtel services are available and i am facing lots of problem. thats why i want to go for some legal actions. so tell me where should i go should i go to consumer forum or i should go somewhere else. Share this post Link to post Share on other sites
Honest 836 Report post Posted November 30, 2007 ^^^ My dear friend, cosumer forum will be the best for you at this point of time. Through Consumer Forum not only your matter get resolved much earlier but also you could get a compensation from Airtel for harassing you unnecessarily. Actually I didn't told you to surrender your number in real but only to give them the threat. Try it before going to consumer forum. Regards. Share this post Link to post Share on other sites
KumaarShah 143 Report post Posted December 1, 2007 @cmahendra, are you reading what I am reading? a complaint against your beloved Airtel!!!!????. Try to solve manish's problem. ha ha hee hee, just joking, man. It is not just Airtel - even BSNL/MTNL, Aircel, RCOM, Vodafone, Idea - all have some problems or the other. We are only here to highlight our problems and share it with others so as to enable a solution. Share this post Link to post Share on other sites
Honest 836 Report post Posted December 1, 2007 ^^^ @KumaarShah You are correct my dear friend, every mobile operator have their pros and cons. Some operators loot much and some less. Regards. Share this post Link to post Share on other sites
manishag 17 Report post Posted December 3, 2007 thanks a lot frens i'll try consumer forum for this Share this post Link to post Share on other sites
vishalkumar 0 Report post Posted December 3, 2007 @manish, please do let us know what is the outcome of this. Share this post Link to post Share on other sites
