Arun 795 Report post Posted January 24, 2008 Press Trust of India January 24, 2008 18:11 IST Telecom Regulatory Authority of India (Trai) today mandated all service providers to provide a hard copy of the bill free of cost to its post-paid subscribers. The order, effective from January 24, would be enforceable across all types of tariff plans of mobile--GSM and CDMA--and fixed line services, Trai announced in a statement today. Trai had proposed an amendment to Telecommunication Tariff Order early this month under which a hard copy or printed copy of the bill is required to be given free of cost to all postpaid customers of telecom access service. The provision of the hard copy of bills would enable customers to understand and satisfy themselves about the genuineness of the bill. They would be able to verify charges made in the bill and facilitate the making of payments, among other things. The regulator observed in its statement that the service providers in other sectors such as power, gas, water utility services did not charge for providing hard copies of bills. The hard copy of the bill would always be required, as not every telecom subscriber would have an access to the computer and internet to obtain their bill through e-mail, it said. The provision of itemised bill in respect of long-distance calls free of cost had already been mandated, it added. Share this post Link to post Share on other sites
Honest 836 Report post Posted January 24, 2008 ^^^ Now thats a very nice move by TRAI. All these cell operators must be tapped by TRAI, my dear friends. Regards. Share this post Link to post Share on other sites
@ksh@T 20 Report post Posted January 25, 2008 NEW DELHI: Telecom regulator TRAI on Thursday mandated all service providers to provide a hard copy of the bill free of cost to its post-paid subscribers. The order would be effective from January 24 and applicable across all types of tariff plans of mobile GSM and CDMA and fixed line services, the Telecom Regulatory Authority of India (TRAI) said in a statement here. TRAI had proposed an amendment to Telecommunication Tariff Order for the same early this month, under which a hard copy or printed copy of the bill have to be given free of cost to all postpaid customers of telecom access service. It said the provision of the hard copy of the bill would enable the customers to understand and satisfy themselves about the genuineness of the bill, facilitate making payments and verify the charges among other things. The regulator said it has noted that the service providers in other sectors such as power, gas, water utility services do not charge for providing hard copies of the bill. The hard copy of the bill would always be required, as not every telecom subscriber would have an access to the computer and internet to obtain their bill through e-mail, TRAI said. wow rs 25 less from my bill next time Share this post Link to post Share on other sites
KumaarShah 143 Report post Posted January 25, 2008 ^^^ The above does not mean that you will get detailed bill for free. It is only meant for those customers who are getting bill by email. Some of our great gangsters had earlier decided to send only bills by email and not hard copy. TRAI's above order is directed at these operators. If the above order includes detailed billing free to all customers, then BSNL will be the one that is highly affected. They claim that they cannot provide detailed billing for some fee also as the list would go into crores of lines. Ridiculous reasoning, but you cannot argue with babus, you know. Share this post Link to post Share on other sites
Honest 836 Report post Posted January 25, 2008 ^^^ Correctly said my dear Kumaar. You are 100% right. Who can argue with these babus at all. Regards. Share this post Link to post Share on other sites
