kshah 452 Report post Posted March 24, 2008 Hello Please see screen shot, bottom of firefox window remain gray can can not be removed. Hence size of viewable windows is very small. I have not uninstalled and reinstalled. I just want techies to see and suggest remedy, if possible. Share this post Link to post Share on other sites
KumaarShah 143 Report post Posted March 24, 2008 This happens in my case whenever I open any links and not in the main window. What I do every time I face this problem is to hit F11 and the page maximises to full screen. It is not possible to scroll either vertically or horizontally also. So the only option is to do F11. No idea why this happens, though. Neither do I have any other solutions... Share this post Link to post Share on other sites
kshah 452 Report post Posted March 24, 2008 (edited) I am able to scroll properly but just now I notices that there is now no about and help menu. Also it happens in main windows as well as all tab or new window every where. I have not tried reinstallation yet. Edited March 24, 2008 by kshah Share this post Link to post Share on other sites
vishalkumar 0 Report post Posted March 24, 2008 ^^^ I am not too sure of the problem, but I guess it could one of the add ons that you might have installed. However, in my case, there is no grey aread covering that much screen. I am having the same version of FireFox that you are using. Share this post Link to post Share on other sites
kshah 452 Report post Posted March 24, 2008 it happened just like that. No new add on / extensions. till yesterday was working perfect. Share this post Link to post Share on other sites
KumaarShah 143 Report post Posted March 24, 2008 ^^^ The auto updates which are on may cause this problem. @vishalkumar, this problem is only when you click a link and a new window pops up. Not in the main window. Atleast this is my case. Dont know about kshah's case - do you get the problem even in your main window? In my case, when I click any bank's login page, this problem occurs making the page unreadable and unscrollable, and unless you F11 it, you cannot read the page properly. And yes, kshah, the help and about options are missing with me too.... Share this post Link to post Share on other sites
kshah 452 Report post Posted March 24, 2008 ^^^The auto updates which are on may cause this problem. @vishalkumar, this problem is only when you click a link and a new window pops up. Not in the main window. Atleast this is my case. Dont know about kshah's case - do you get the problem even in your main window? In my case, when I click any bank's login page, this problem occurs making the page unreadable and unscrollable, and unless you F11 it, you cannot read the page properly. And yes, kshah, the help and about options are missing with me too.... Problem solved by following: Start firefox in safe mode, Disable all add on and continue restart, it worked. for me. Thanks for help. and giving me idea for probable areas of problem. Share this post Link to post Share on other sites
vishalkumar 0 Report post Posted March 24, 2008 ^^^ Great to hear that your problem was resolved. Share this post Link to post Share on other sites
KumaarShah 143 Report post Posted March 24, 2008 nice to know your resolution. i will also try it at my end. after that do you again enable add-ons? Share this post Link to post Share on other sites
Dj 25 Report post Posted March 24, 2008 it has to be one of the add-ons mate... i am using the same version with a lot of add-ons and no such problem... there is one thing that i face however, at times when a pop up window opens, i cant resize it and hence part of it stays unseen... switching back to IE with the same pop up resolves it but then i have a lot more reasons to stick to firefox for so i am not leaving it anytime soon... u should try the fox 3 beta... its even more intutive... Share this post Link to post Share on other sites
kshah 452 Report post Posted March 25, 2008 I disabled download helper add on. Till now it was not creating any problem. Will reinstall again and post results. Share this post Link to post Share on other sites
