suvirajshetty 4 Report post Posted April 6, 2008 i own a Reliance no., but since 3 months i am facing network problem. whenever someone tries to call me, often they hear the message "phone not reachable". i complained regarding the issiue many a times with customer care, but in vain.. they say that my complaint is transfered to national network team... but i think the team is not doing anything at all as my complaint as on 1st march is still pending... i guess all across the nation Reliance users are facing such an issue... please let me know Share this post Link to post Share on other sites
Honest 836 Report post Posted April 6, 2008 ^^^ @suviraj My dear friend, sometimes nearly every subscriber face this problem due to network congestion in Reliance. But yours seems to be a permanent problem and this should be solved at the earliest. You must shoot out the mails to their senior most persons, if you are sure that the problem is due to Reliance and not with your handset. Regards. Share this post Link to post Share on other sites
raccoon 53 Report post Posted April 8, 2008 Well, if there is congestion, the message should report it as congestion! If it says not reachable, then it means that the called person is out of coverage area! That would probably mean that the person you want is out of the city or something... Lots of possibility of confusion and misunderstanding! Towards the end of my days with Reliance, these status messages were not at all accurate. And AFAIK, to date, the phone stats is never reported correctly! My writing to them yielded absolutely no result. It was one of the reasons I moved out of Reliance. Now Im with Idea, and it always reports the phone status accurately... Share this post Link to post Share on other sites
Dj 25 Report post Posted April 8, 2008 It is strange for something seeming so basic to be reported incorrectly... and the fact that it cannot/has not been fixed... Share this post Link to post Share on other sites
raccoon 53 Report post Posted April 9, 2008 Ya, seems their current philosophy to solve a problem is to just ignore it... lol. It wasn't so before ...when Mukesh was at the helm... Share this post Link to post Share on other sites
Dj 25 Report post Posted April 9, 2008 and somehow it seemed Anil is gonna take the reins better with his crisp and no-nonsense demeanor... unfortunate let down... Share this post Link to post Share on other sites
