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kshah

Government Of India's Grievance Redressal Site

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Below text is not mine, I got e mail hence credit goes to person who originated this mail originally.

It's happening in INDIA...

Government of India has an online Grievance forum at http://pgportal. gov.in/

The government wants people to use this tool to highlight the problems they faced while dealing with Government officials or departments like Passport Office, Electricity board, BSNL/MTNL, Railways etc etc.

I know many people will say that these things don't work in India, but this actually works as one of our colleague in CSC found. The guy I'm talking about lives in Faridabad. Couple of months back, the Faridabad Municipal Corporation laid new roads in his area and the residents were very happy about it. But 2 weeks later, BSNL dug up the newly laid roads to install new cables which annoyed all the residents including this guy. But it was only this guy! Who used the above listed grievance forum to highlight his concern. And to his surprise, BSNL and Municipal Corporation of faridabad was served a show cause notice and the guy received a copy of the notice in one week. Government has asked the MC and BSNL about the goof up as it's clear that both the government departments were not in sync at all.

So use this grievance forum and educate others who don't know about this facility.

This way we can at least raise our concerns instead of just talking about the ' System ' in India. Invite your friends to contribute for many such happenings.

SPREAD THIS MESSAGE IF YOU WANT OUR INDIA TO CHANGE

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^^^

Thanks my dear friend for the great link. It will be helpful to many. I should say will be helpfull to all. As many people who wants to complain doesn't even know about these kind of redressel sites.

Regards.

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Below text is not mine, I got e mail hence credit goes to person who originated this mail originally.

It's happening in INDIA...

Government of India has an online Grievance forum at http://pgportal. gov.in/

The government wants people to use this tool to highlight the problems they faced while dealing with Government officials or departments like Passport Office, Electricity board, BSNL/MTNL, Railways etc etc.

I know many people will say that these things don't work in India, but this actually works as one of our colleague in CSC found. The guy I'm talking about lives in Faridabad. Couple of months back, the Faridabad Municipal Corporation laid new roads in his area and the residents were very happy about it. But 2 weeks later, BSNL dug up the newly laid roads to install new cables which annoyed all the residents including this guy. But it was only this guy! Who used the above listed grievance forum to highlight his concern. And to his surprise, BSNL and Municipal Corporation of faridabad was served a show cause notice and the guy received a copy of the notice in one week. Government has asked the MC and BSNL about the goof up as it's clear that both the government departments were not in sync at all.

So use this grievance forum and educate others who don't know about this facility.

This way we can at least raise our concerns instead of just talking about the ' System ' in India. Invite your friends to contribute for many such happenings.

SPREAD THIS MESSAGE IF YOU WANT OUR INDIA TO CHANGE

thnaks for the info kshah..

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could not believe, Thanks for the info

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lets all collectively use such good facility given to us for betterment of society

Now I am looking for some issue to lodge compalint. :P

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he he ;)

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Thanks bro ...

there is another site of Jagoo Grahak

who also deal such cases and i get a very good responce after posting my complains there

http://core.nic.in/

:)

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ye sthis is consumer rights website a good website

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very useful . thanks for the info

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Great find, kshah. Good for everyone.

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