rchandrasekhar 0 Report post Posted April 29, 2008 Until last week I was receiving mobile alerts for new email messages received in my Hotmail accounts through Reliance Prepaid and Postpaid connections. These were received as SMS messages. If I wanted to see the full message or reply to them, Reliance was charging Rs 2/- per SMS. Incoming was gratis, of course. However, these messages stopped coming from last week. When I contact technical support of Microsoft, they quickly 'passed the buck' to the mobile service provider, namely, Reliance. I called up Reliance in Mumbai and after a long wait (15 minutes, at least as I did not time the wait) a customer service executive came on the line and told me they had no such mobile alert service. . I told him I was subscribed to such a service and requested him to the technical support please to resolve the issue. Nope. The call was disconnected politely but without a resolution. My question to the forum members is: how to get over the glitch. Friends who have Vodafone, Tata Indicom and Airtel connections are not facing this problem. On trying to re-register for the service, a screen with a box to type in the four-digit confirmation code appeared. However, since I did not receive the code on my mobile, I could not respond. That is where it stands. Please help with any suggestions. Thanks. R. Chandrasekhar. Share this post Link to post Share on other sites
pasumark 51 Report post Posted April 29, 2008 Same problem here. I dont know why they stopped this useful service. Hope it is activated soon Share this post Link to post Share on other sites
rchandrasekhar 0 Report post Posted April 29, 2008 Same problem here. I dont know why they stopped this useful service. Hope it is activated soon Is there any way we can reach their technical support team in Bombay to apprise them of the problem? Is there any solution, you can think of? Share this post Link to post Share on other sites
rchandrasekhar 0 Report post Posted May 13, 2008 Dear Friends Will any one help in this matter? My queries to both RIM and Microsoft have fallen on deaf ears, it seems! Is there a way out? Thanks. R. Chandrasekhar. Until last week I was receiving mobile alerts for new email messages received in my Hotmail accounts through Reliance Prepaid and Postpaid connections. These were received as SMS messages. If I wanted to see the full message or reply to them, Reliance was charging Rs 2/- per SMS. Incoming was gratis, of course. However, these messages stopped coming from last week. When I contact technical support of Microsoft, they quickly 'passed the buck' to the mobile service provider, namely, Reliance. I called up Reliance in Mumbai and after a long wait (15 minutes, at least as I did not time the wait) a customer service executive came on the line and told me they had no such mobile alert service. . I told him I was subscribed to such a service and requested him to the technical support please to resolve the issue. Nope. The call was disconnected politely but without a resolution. My question to the forum members is: how to get over the glitch. Friends who have Vodafone, Tata Indicom and Airtel connections are not facing this problem. On trying to re-register for the service, a screen with a box to type in the four-digit confirmation code appeared. However, since I did not receive the code on my mobile, I could not respond. That is where it stands. Please help with any suggestions. Thanks. R. Chandrasekhar. Share this post Link to post Share on other sites
Sadikk 301 Report post Posted May 13, 2008 Get urself nokia handsets with Opera mini, and peace. They are all a$$holes sitting there in CC of reliance. Write to Nodal officer if u really serious about it. Share this post Link to post Share on other sites
pasumark 51 Report post Posted October 16, 2008 Happy news. This service has started to work again. Please set again and you will get an sms whenever you receive a new mail in your inbox. It is working for me. Great Share this post Link to post Share on other sites
dkaile 1,051 Report post Posted October 16, 2008 This is a copy of their terms. It states that we will be charged Rs 1 per alert received and on the other side it is saying sms recd is free. Its a contradictory statement. Could any of the users elaborate, what exactly is the situation, before I start this service... TERMS AND CONDITIONS FOR USE OF THE SERVICE: This service is available for all Reliance Telecomm Ltd subscribers. Currently for each SMS received from Windows Live is free and the cost of sending an SMS to this service is Rs. 2/- per outgoing SMS. The applicable charges will be added to your monthly mobile bill or will be deducted from your prepaid account if you are a prepaid subscriber. You will be charged Rs 1 per alert received from your Windows Live Hotmail and Windows Live Messenger account on your phone. Currently, there is no maximum number of SMS messages that can be received from this service every month. This service is a Windows Live service and is covered by the general Windows Live Terms of Use. The terms and conditions for use of this service may be modified by Reliance Telecomm Ltd and Windows Live at any time without any notice. Share this post Link to post Share on other sites
ipkonfig 10 Report post Posted October 16, 2008 One query. Is the incoming alert service really free? Share this post Link to post Share on other sites
ipkonfig 10 Report post Posted October 16, 2008 Ok, i tried to activate the service on my BSNL prepaid, till now no activation code has been recieved on my cell, maybe i should try it with the Reliance connection ... Share this post Link to post Share on other sites
pasumark 51 Report post Posted October 16, 2008 Currently for each SMS received from Windows Live is free and the cost of sending an SMS to this service is Rs. 2/- per outgoing SMS. The applicable charges will be added to your monthly mobile bill or will be deducted from your prepaid account if you are a prepaid subscriber. You will be charged Rs 1 per alert received from your Windows Live Hotmail and Windows Live Messenger account on your phone. Currently, there is no maximum number of SMS messages that can be received from this service every month. Dear Friend, I am not able to find the line that you will be charged Rs.1 per alert received. Please find below the pricing details. Earlier I have used this service both in pre-paid and post-paid and I have not been charged. Hope it is the same now and incoming alerts is FULLY FREE. TERMS AND CONDITIONS FOR USE OF THE SERVICE: This service is available for all Reliance IndiaMobile subscribers. Currently for each SMS received from Windows Live is free and the cost of sending an SMS to this service is Rs. 2/- per outgoing SMS. The applicable charges will be added to your monthly mobile bill or will be deducted from your prepaid account if you are a prepaid subscriber. Currently, there is no maximum number of SMS messages that can be received from this service every month. This service is a Windows Live service and is covered by the general Windows Live Terms of Use. The terms and conditions for use of this service may be modified by Reliance IndiaMobile and Windows Live at any time without any notice. Share this post Link to post Share on other sites
dkaile 1,051 Report post Posted October 16, 2008 (edited) How can there be 2 terms and conditions. I just copied and pasted from their website. Which version of messenger are u using.... Maybe u did not do it from messenger.... And yes, I have cross checked; This line is there in their terms and conditions... Edited October 16, 2008 by dkaile Share this post Link to post Share on other sites
Harshal 11 Report post Posted October 16, 2008 (edited) Cool its active again. I just registered. I have used the mail sms alerts in the past and they were free back then. Also I did not see the 1 re. charge mentioned in my T&C. This is confusing. Although I have a very very old hotmail account. I had certain privileges in my account including ability to access emails from Outlook Express when most new users were not allowed (of course before Windows Live Mail came). Here is the TOS that I see "Pricing and terms of use TERMS AND CONDITIONS FOR USE OF THE SERVICE: This service is available for all Reliance IndiaMobile subscribers. Currently for each SMS received from Windows Live is free and the cost of sending an SMS to this service is Rs. 2/- per outgoing SMS. The applicable charges will be added to your monthly mobile bill or will be deducted from your prepaid account if you are a prepaid subscriber. Currently, there is no maximum number of SMS messages that can be received from this service every month. This service is a Windows Live service and is covered by the general Windows Live Terms of Use. The terms and conditions for use of this service may be modified by Reliance IndiaMobile and Windows Live at any time without any notice." Edited October 16, 2008 by Harshal Share this post Link to post Share on other sites
dkaile 1,051 Report post Posted October 16, 2008 Even I have a very old hotmail account, well before Windows Live came into the picture ...but this term is coming... maybe u never realised that they were cutting 1 Re....kindly cross check again by sending a test mail or something and let us all know... Share this post Link to post Share on other sites
pasumark 51 Report post Posted October 16, 2008 I also copied and only pasted. I don't know how this confusion. Again I have checked and it doesn't show any charge for incoming alerts. I am using 2008 version. Please others also check and confirm. Because due to this confusion we should not miss this very useful and effective service Share this post Link to post Share on other sites
dkaile 1,051 Report post Posted October 16, 2008 (edited) Sorry mates, my fault, I by mistake selected Reliance Telecom Ltd instead of Reliance India Mobile. So Sorry for the goof up... Yes, it is not showing that line through Reliance IndiaMobile. Edited October 16, 2008 by dkaile Share this post Link to post Share on other sites
Honest 836 Report post Posted October 16, 2008 Sorry mates, my fault, I by mistake selected Reliance Telecom Ltd instead of Reliance India Mobile. So Sorry for the goof up... Yes, it is not showing that line through Reliance IndiaMobile. ^^^ All well that ends well my dear friends. Share this post Link to post Share on other sites
pasumark 51 Report post Posted October 16, 2008 (edited) So now the confusion is cleared, All Hotmail users activate this very useful service and get sms alerts as soon as you receive mail in your inbox. The alerts are absolutely FREE. Only u r charged when you reply to the message. So ENJOY Edited October 16, 2008 by pasumark Share this post Link to post Share on other sites
pasumark 51 Report post Posted October 29, 2008 It was working fine for 2 weeks. Now again there seems to be a problem. I am not receiving the alerts. Anyone using this service, please give your feedback Share this post Link to post Share on other sites
AGK 0 Report post Posted October 31, 2008 Is there any way to receive mobile alerts for new e mail messages from my G mail account in my reliance mobile? Share this post Link to post Share on other sites
kams19 0 Report post Posted October 31, 2008 ^^^^ sign up a hotmail account, forward all your GMAILs to Hotmail, activate sms alerts for mail on mobile.msn.com. and your are done! Share this post Link to post Share on other sites
AGK 0 Report post Posted November 1, 2008 ^^^^ Thanks Kishore. Good idea Share this post Link to post Share on other sites
hritik123 4 Report post Posted November 15, 2008 * Windows Live Alerts does not charge for sending alerts to your mobile device; however, your mobile service provider may charge for every text message you receive, including alerts, and may also charge you each time you reply to an alert. Share this post Link to post Share on other sites
