Honest 836 Report post Posted December 9, 2008 BPL Brings Call Centre On Your Mobile Have queries answered without calling You might have seen the recent media blitz about BPL's new "call centre on mobile" initiative. Launched on November 25, the service aims to bring to Mumbaikars the "luxury" of not having to call up and wait for a service rep to answer their questions or to activate/deactivate a service. You can now actually dial in a couple of codes and quickly have many of your queries answered without having to call. Airtel also has a similar service for its postpaid subscribers. However, the BPL initiative prima facie seems to offer slightly more functionality than the Airtel one with options to activate or deactivate services, which is missing in Airtel's *121# service. BPL users can dial *800# (Postpaid) or *555# (Prepaid) to access various services, which provide information on service activation, NDNC (National Do Not Call Registry), billing-airtime usage, outstanding amounts, VAS-activation of GPRS, MMS, and Caller Ring Back Tone. Other services like itemized bill, international roaming, etc. are also available. Courtesy : Techtree Share this post Link to post Share on other sites
Shabz 8 Report post Posted December 14, 2008 Is this service only for BPL sinced it is only in Mumbai or is it available with Vodafone only since in other circles BPL has changed to Vodafone now Share this post Link to post Share on other sites
Honest 836 Report post Posted December 14, 2008 ^^^ My dear Shabz, this service is available only for BPL Mumbai subscribers. Share this post Link to post Share on other sites
hritik123 4 Report post Posted December 14, 2008 i have used airtel *121# , its not really helpful Share this post Link to post Share on other sites
Honest 836 Report post Posted December 14, 2008 ^^^ My dear Hritik, actually different operators provide different standard of services. Hope this service from BPL would be better then Airtel. Regards. Share this post Link to post Share on other sites
