gadget_monk 0 Report post Posted September 3, 2004 i was going through the relianceinfo.com website and i find no mention of gtran gcp4020 in the handset payment options. has the model been discontinued by reliance? will be continue to get service and support? Share this post Link to post Share on other sites
Saurav 22 Report post Posted September 3, 2004 only stock has ended in some city. actually in color hungama this was the most wanted phone. N191 also went out of stock but is now back, hope to GTRan soon. But GTran is available in some cities Share this post Link to post Share on other sites
gtran_rocks 0 Report post Posted September 3, 2004 I think few pieces of GTRAN are available at RWW in Borivali West (mumbai) As far as the support goes I talked to the guys at RWW and he was absolutely positive about it. Also there are GTRAN auth. service centres in major cities. So just chill and relax dude Share this post Link to post Share on other sites
gadget_monk 0 Report post Posted September 4, 2004 phew! I hope they continue to support gtran by developing and porting rworld apps. Any news of software updates for gtran? Share this post Link to post Share on other sites
Saurav 22 Report post Posted September 4, 2004 Rworld will be fully functional on GTran by 15th Sept 04. i am also waiting for software upgrade. hope to get soon. those who can visit authorized service centres of Gtran should tell their problems at ASC. they can provide us help in some way i hv no GTran ASC in my city. so helpless. Share this post Link to post Share on other sites
gadget_monk 0 Report post Posted September 4, 2004 same here... no ASC in my city. BTW, how did u find out abt the 15/sept date - customer care? Share this post Link to post Share on other sites
raccoon 53 Report post Posted September 4, 2004 How come you guys bought a phone for which there is no service for in your city? What would you do if you need repairs, etc? Share this post Link to post Share on other sites
gtran_rocks 0 Report post Posted September 5, 2004 To give u all some good news, the ringtone section of RWORLD for GTRAN has already been made functional ! You gotta delete few tones / keep 1 or more tone slots empty before downloading the ringtone from R WORLD ... this is so because it supports downloading in a free slot but doesnt support replacing an existing tone. Share this post Link to post Share on other sites
Saurav 22 Report post Posted September 5, 2004 ringtones are saving since 2nd Aug but mms inbox still does not open. Share this post Link to post Share on other sites
tanveer 59 Report post Posted September 5, 2004 I complained to the chairman regarding R world and other features not seen on GTRAN and got the following prompt reply:- This is in reference to your mail addressed to the Chairman.In response to your mail regarding Multi Media Messages features in GTRAN handset, currently Multi Media Messages can be send to and received from RelianceindiaMobile subscriber only. Further, to your concern regarding ICICI bank feature in R World, currently this feature is anot available in G TRAN handset. The same shall be communicated to you through Call Centre medium whenever facilitated. We assure you that the Chairman’s Office is looking into customer grievances and we are working towards delivering world-class customer service. We appreciate your patience and co-operation in this matter. We are constantly trying to improve our services. Looking forward to your co-operation. For further details, you can visit our web-site www.relianceinfo.com. You could write to us at customercare@relianceinfo.com or fax us at 3033 6565. You can also call Reliance Customer Care at 3033 3333 or by dialling *333 from your Reliance IndiaMobile. Yours sincerely, Rajiv Thakkar Customer Service Chairman's Office The information provided is based on prevailing terms and conditions of the company, which are subject to change without prior notice. This electronic message transmission contains information from Reliance Infocomm & is confidential or privileged. The information is intended to be for the use of the individual or entity named above. If you are not the intended recipient, beware that any disclosure, copy distribution or use of the contents of this information is prohibited. If you have received the electronic transmission in error please notify us immediately. Share this post Link to post Share on other sites
Saurav 22 Report post Posted September 6, 2004 These days Chairman Office is just giving assurances. No results. Share this post Link to post Share on other sites
gadget_monk 0 Report post Posted September 6, 2004 racoon, the way gtran is being marketed is that repairs etc will be done by the local webworld. they dont have too many service centeres. Share this post Link to post Share on other sites
Saurav 22 Report post Posted September 11, 2004 In response to your mail regarding Multi Media Messages features in GTRAN tanveer tell them that u r able to receive MMS but unable to open inbox of MMS. Share this post Link to post Share on other sites
