ankitbhargava 0 Report post Posted June 23, 2009 Hi everyone I am from Udaipur, Rajasthan and I bought Reliance 8830 WE in Feb this year and since the usage of 1 month I started having issues with it. The very freaky thing is the Trackball which is so delicate that you might need to hold it in gloves every time else it can get dirty from your thumb and causing a damage to Sensor. My Trackball started misbehaving almost after 4 weeks of usage. Sometimes it did not up-scroll and sometimes it went just out of control. Recently now I have started getting problem of sudden rebooting and my handset Reboots automatically 4 times in one hour! I have been chasing up Reliance Customer to trouble shoot this. They suggested me to try wipe which I did and I knew that it will not help. I infact reinstalled the firmware again and it dint help. I am forced to travel Jaipur which is 600 Kms drive from Udaipur to get the Handset inspected. So far I have been completely dissatisfied with Reliance and Blackberry both! After I had problems with my Handset I searched for Reviews of 8830 and I found web is full of negative reviews about this Model and specially the Trackball. I do not recommend this Model as well as using Reliance blackberry services! Share this post Link to post Share on other sites
Arun 795 Report post Posted June 23, 2009 Since you have bought it from Reliance, doesn't it have replacement warranty? Share this post Link to post Share on other sites
Mufaddal 678 Report post Posted June 23, 2009 afaik my experince goes i had bought two sprint 8830 from sadikk .. none has the aforementioned problems ite of using it without any pouch if u have trackball problems then i guess ur warranty shud cover it up . the trackball problem happens not only in 8830 but it occurs on almost all bb models . Share this post Link to post Share on other sites
ACS 130 Report post Posted June 23, 2009 ASC are replacing BB's having trackball issues.. Why not try in the ASC if this is purchased thru WW/WWE franchisee. Share this post Link to post Share on other sites
KumaarShah 143 Report post Posted June 24, 2009 @ankitbhargava, I returned my LG 6230 almost 3 years back and also got a full refund. Email to CMO etc and complain that you are very unhappy with the handset quality. They will try to replace with 1 or more handsets and if you still feel that you are shortchanged, you can ask for a full refund of your money. Try your luck, I was very lucky and I got an extra Rs 750 also for my efforts. Share this post Link to post Share on other sites
ankitbhargava 0 Report post Posted July 7, 2009 Hello All Yes I had been chasing and shouting a lot for the replacement and finally got a new one today. I am keeping it packed and wish to dispose it since I have serious doubts about the trackball. Share this post Link to post Share on other sites
