saurav123 1 Report post Posted July 6, 2009 I'm from PATNA, recently i recharged my Reliance GSM no. with Rs.303 for 1 month GPRS, but now problem is that after 10days GPRS stopped working in my area when i take mobile to other area it starts working... i complained many times to CC but they said it solved now, and again taking my complian... Now i want complain via mail... so tell me whom to contact for this..... saurav Share this post Link to post Share on other sites
savramesh 37 Report post Posted July 6, 2009 (edited) mail to customercare @ relianceada . com serviceassurancecell @ relianceada . com corporatecentre . customercare @ relianceada . com Also mail to nodal officer, you can find nodal officer for your circle here If you didnt get any response then contact Appellate Authority Edited July 6, 2009 by savramesh Share this post Link to post Share on other sites
me_saket 73 Report post Posted July 6, 2009 ramesh he is a RTL subscriber Share this post Link to post Share on other sites
savramesh 37 Report post Posted July 6, 2009 ^^^ ohh sorry.. Share this post Link to post Share on other sites
anshu_s09 18 Report post Posted July 8, 2009 I'm from PATNA, recently i recharged my Reliance GSM no. with Rs.303 for 1 month GPRS, but now problem is that after 10days GPRS stopped working in my area when i take mobile to other area it starts working... i complained many times to CC but they said it solved now, and again taking my complian... Now i want complain via mail... so tell me whom to contact for this.....saurav Saurav your problem will not be solved by CC people.. Smart cc is pathetic, 1st you will not get the cc number, and even if u will get they will just say that they are registering the complain, and nothing will happen, u seriously want to continue the service and want ur problem to b solved then u wil have to visit 7th & 8th Floor, Kashi Place New Dakbunglow Road, Patna 800 001 this is the office of RTL in bihar there give your compain in written and take ur compain number, after reciving your compain within 48 hrs ur problem will be solved for sure (but it is possible only if u r putting up in patna) this process is tried and tested Share this post Link to post Share on other sites