vvinayakpai 26 Report post Posted July 7, 2009 (edited) Many companies have toll free numbers for their services beginning with 1800. Are these toll free from only landlines or are they toll free from mobiles as well? Fr eg. BIG TV- 18002009001 Dataone- 18004241600 etc.. The reason I ask you is that when I called from my RGSM and RCDMA I was not charged for calling these numbers. I want to know if there is something in writing with which I can authenticate this information. Because tomorrow I dont want reliance to deduct my balance after making 1800 calls. Because until today I was under the impression that these numbers were toll free only from BSNL landlines Edited July 7, 2009 by vvinayakpai Share this post Link to post Share on other sites
me_saket 73 Report post Posted July 7, 2009 Any number starting from 1800 is toll free . No operator will charge customer for calling to these number. This is decalred by govt/TRAI/DOT. So don't worry ur bill will show charges Rs0.00 for all call made to number 1800XXXXXX/1800YYYYYY. Share this post Link to post Share on other sites
@mitJ@in 256 Report post Posted July 7, 2009 Free from Rcom Mobile. Dont know about others.... Share this post Link to post Share on other sites
KumaarShah 143 Report post Posted July 7, 2009 What about 1860XXXXXXX? I think its chargeable from mobiles... Share this post Link to post Share on other sites
me_saket 73 Report post Posted July 7, 2009 Free from Rcom Mobile.Dont know about others.... FREE FROM TATA, BSNL,MTNL,AIRTEL AND RCOM. TRIED AND TESTED, BUT ALSO FREE FROM OTHER REAMING OPERATOR What about 1860XXXXXXX? I think its chargeable from mobiles... I THINK ABOVE NUMBER CAN'T BE DIALED FROM MOBILE, IT IS CHARGEBALE NUMBER AND CAN BE DIALED BY BNSL/MTNL LANDLINE ONLY. Share this post Link to post Share on other sites
sanket55555 0 Report post Posted July 7, 2009 ^^^ 1860 numbers are chargeable numbers(local rates) they are chargeable from any and all phones Share this post Link to post Share on other sites
thinkpositive 0 Report post Posted July 7, 2009 be more specific... 1860 numbers will be charges as local landline rates, ie, if your calling local landline rate is 1 rupee for 1 min, 1860 numbers will be charged as same. mobile operators considering it as a local landline number. Share this post Link to post Share on other sites
vvinayakpai 26 Report post Posted July 8, 2009 What about calling 1800 numbers while roaming? Share this post Link to post Share on other sites
r.world 0 Report post Posted July 8, 2009 1800 no will always be free, if you are able to connect !!!! also 1860 level no are charged at local rates. and "local rates" is very deceptive word for some operators , it is 1.20 /min for others it is 1.20/30sec Share this post Link to post Share on other sites
anshu_s09 18 Report post Posted July 9, 2009 From MTNL Trump 1800 is free even while roming Share this post Link to post Share on other sites
me_saket 73 Report post Posted July 9, 2009 1800 no will always be free, if you are able to connect !!!!also 1860 level no are charged at local rates. and "local rates" is very deceptive word for some operators , it is 1.20 /min for others it is 1.20/30sec all are charginng same. Rs1.2/min. 1800 are free from any operator/any place/anytime don't repeat that it is free from mtnl, then from xx opertor like that. Share this post Link to post Share on other sites
Deependra 0 Report post Posted July 9, 2009 saket bhai , std series bsnl calls to 1.2/30 seconds hi charge hoti hain , have look at following doc IMPORTANT STD Series BSNL Calls = Calls made ONLY to BSNL network having SCP codes 180, 233, 345 & 425 .(which is represented as 1860-xxx-aaaa) where xxx = any SCP codes mention above and aaaa = 0000 to 4999 eg.1860-180-2256 1860-345-8564 will be charged at 1.2/30 seconds Share this post Link to post Share on other sites
KumaarShah 143 Report post Posted July 10, 2009 ^^^ I am in SRP200 plan and in my latest bill, RCOM has charged me Re0.50 pm for calls made to 1860xxxxxxx numbers.... So Sanket and Ajin are right. AFAIK, 1800 xxx xxxx (7 digits after 1800) is free from any operator - mobile or LL, though not too sure about roaming. 1800 xx xxxx (6 digits after 1800) can be dialled out from BSNL/MTNL landlines only (no idea about BSNL/MTNL mobiles) The first 1800 xxx xxxx are fully checked by me from all my RCOM postpaids and from my Voda/Airtel/RGSM prepaids. All are free from home circle, not yet tried from roaming locations. Anyone used it from roaming locations may please post here their experiences. Share this post Link to post Share on other sites
me_saket 73 Report post Posted July 10, 2009 ^^^I am in SRP200 plan and in my latest bill, RCOM has charged me Re0.50 pm for calls made to 1860xxxxxxx numbers.... So Sanket and Ajin are right. AFAIK, 1800 xxx xxxx (7 digits after 1800) is free from any operator - mobile or LL, though not too sure about roaming. 1800 xx xxxx (6 digits after 1800) can be dialled out from BSNL/MTNL landlines only (no idea about BSNL/MTNL mobiles) The first 1800 xxx xxxx are fully checked by me from all my RCOM postpaids and from my Voda/Airtel/RGSM prepaids. All are free from home circle, not yet tried from roaming locations. Anyone used it from roaming locations may please post here their experiences. once again saying 1800, 6-7 digit are free from landline/mobile any operator/any location. 1800 service are meant for TOLL-free only Share this post Link to post Share on other sites
sanket55555 0 Report post Posted July 10, 2009 How does FREE/LOCAL call numbers work: All leading telecom operators in India offer FREE call(1800 + 6/7 digits) and LOCAL call numbers(1860 + 6/7 digits) In India the operators who offer these services are 1. BSNL 2. MTNL 3. TATA 4. RELIANCE 5. AIRTEL 6. IDEA For these numbers to work the telecom providers have to sign accessibility agreements with other telecom providers in India. Once that is done then the FREE number offered by a particular telecom provider will be accessible from 1.his own network and 2. the telecom providers he has managed to sign agreements with. For Example: 1. BSNL signs agreement with AIRTEL, RELIANCE AND TATA, but does not manage an agreement with IDEA 2. BSNL offers a FREE/LOCAL call number to a company "AA". Then that particular number can be accessed by subscribers of BSNL, AIRTEL, RELIANCE and TATA, but not IDEA How does the numbering work The format of the FREE/LOCAL calls is as explained 1800 XX YYYY(FREE CALL 6 DIGITS) 1800 XXX YYYY(FREE CALL 7 DIGITS) 1860 XX YYYY(LOCAL CALL 6 DIGITS) 1860 XXX YYYY(LOCAL CALL 7 DIGITS) WHERE 'XX or XXX' IS THE CODE OF THE OPERATOR OFFERING THAT PARTICULAR NUMBER AND 'YYYY' IS THE CODE OF THE COMPANY THATS BEEN ALLOTED THE NUMBER For Example: 1800 180 1290 is the FREE call number for SBI credit cards where 1800 implies that its free from whichever phone you are able to connect to it 180('XXX') is BSNLs code who has offered the number to SBI credit cards and 1290('YYYY') is SBI credit cards alloted number Some additional info-----------though to the best of my knowledge this is an exhaustive list, but im not very sure that the list is a 100% complete Im listing down a the operator codes of the Telecom providers, which means that those particular 1800/1860 numbers will surely be accessible from their respective networks if not from others 1. BSNL 180, 33, 44, 425 (Has signed agreement with all operators) 2. MTNL 22. 11 (Has signed agreements with almost all operators) 3. TATA 209 (Has signed agreements with BSNL, MTNL) 4.RELIANCE 300 (Has signed agreements with BSNL) 5. AIRTEL 100, 101 (Has signed agreements with BSNL) 6. IDEA 270 (Is yet to sign anything concrete) My knowledge is limited to just these Telecom providers, i dont know of any other Telecom provider who offers FREE/LOCAL call numbers hope this will help a bit Share this post Link to post Share on other sites
KumaarShah 143 Report post Posted July 11, 2009 @sanket that was indeed a very educative and useful article. Keep up the good work. Share this post Link to post Share on other sites
me_saket 73 Report post Posted July 11, 2009 How does FREE/LOCAL call numbers work:All leading telecom operators in India offer FREE call(1800 + 6/7 digits) and LOCAL call numbers(1860 + 6/7 digits) In India the operators who offer these services are 1. BSNL 2. MTNL 3. TATA 4. RELIANCE 5. AIRTEL 6. IDEA For these numbers to work the telecom providers have to sign accessibility agreements with other telecom providers in India. Once that is done then the FREE number offered by a particular telecom provider will be accessible from 1.his own network and 2. the telecom providers he has managed to sign agreements with. For Example: 1. BSNL signs agreement with AIRTEL, RELIANCE AND TATA, but does not manage an agreement with IDEA 2. BSNL offers a FREE/LOCAL call number to a company "AA". Then that particular number can be accessed by subscribers of BSNL, AIRTEL, RELIANCE and TATA, but not IDEA How does the numbering work The format of the FREE/LOCAL calls is as explained 1800 XX YYYY(FREE CALL 6 DIGITS) 1800 XXX YYYY(FREE CALL 7 DIGITS) 1860 XX YYYY(LOCAL CALL 6 DIGITS) 1860 XXX YYYY(LOCAL CALL 7 DIGITS) WHERE 'XX or XXX' IS THE CODE OF THE OPERATOR OFFERING THAT PARTICULAR NUMBER AND 'YYYY' IS THE CODE OF THE COMPANY THATS BEEN ALLOTED THE NUMBER For Example: 1800 180 1290 is the FREE call number for SBI credit cards where 1800 implies that its free from whichever phone you are able to connect to it 180('XXX') is BSNLs code who has offered the number to SBI credit cards and 1290('YYYY') is SBI credit cards alloted number Some additional info-----------though to the best of my knowledge this is an exhaustive list, but im not very sure that the list is a 100% complete Im listing down a the operator codes of the Telecom providers, which means that those particular 1800/1860 numbers will surely be accessible from their respective networks if not from others 1. BSNL 180, 33, 44, 425 (Has signed agreement with all operators) 2. MTNL 22. 11 (Has signed agreements with almost all operators) 3. TATA 209 (Has signed agreements with BSNL, MTNL) 4.RELIANCE 300 (Has signed agreements with BSNL) 5. AIRTEL 100, 101 (Has signed agreements with BSNL) 6. IDEA 270 (Is yet to sign anything concrete) My knowledge is limited to just these Telecom providers, i dont know of any other Telecom provider who offers FREE/LOCAL call numbers hope this will help a bit i am having tata mobile and able to call any 1800 number (180,33,44,425,22,11,209,300,100,101) Share this post Link to post Share on other sites
vvinayakpai 26 Report post Posted July 11, 2009 How does FREE/LOCAL call numbers work:All leading telecom operators in India offer FREE call(1800 + 6/7 digits) and LOCAL call numbers(1860 + 6/7 digits) In India the operators who offer these services are 1. BSNL 2. MTNL 3. TATA 4. RELIANCE 5. AIRTEL 6. IDEA For these numbers to work the telecom providers have to sign accessibility agreements with other telecom providers in India. Once that is done then the FREE number offered by a particular telecom provider will be accessible from 1.his own network and 2. the telecom providers he has managed to sign agreements with. For Example: 1. BSNL signs agreement with AIRTEL, RELIANCE AND TATA, but does not manage an agreement with IDEA 2. BSNL offers a FREE/LOCAL call number to a company "AA". Then that particular number can be accessed by subscribers of BSNL, AIRTEL, RELIANCE and TATA, but not IDEA How does the numbering work The format of the FREE/LOCAL calls is as explained 1800 XX YYYY(FREE CALL 6 DIGITS) 1800 XXX YYYY(FREE CALL 7 DIGITS) 1860 XX YYYY(LOCAL CALL 6 DIGITS) 1860 XXX YYYY(LOCAL CALL 7 DIGITS) WHERE 'XX or XXX' IS THE CODE OF THE OPERATOR OFFERING THAT PARTICULAR NUMBER AND 'YYYY' IS THE CODE OF THE COMPANY THATS BEEN ALLOTED THE NUMBER For Example: 1800 180 1290 is the FREE call number for SBI credit cards where 1800 implies that its free from whichever phone you are able to connect to it 180('XXX') is BSNLs code who has offered the number to SBI credit cards and 1290('YYYY') is SBI credit cards alloted number Some additional info-----------though to the best of my knowledge this is an exhaustive list, but im not very sure that the list is a 100% complete Im listing down a the operator codes of the Telecom providers, which means that those particular 1800/1860 numbers will surely be accessible from their respective networks if not from others 1. BSNL 180, 33, 44, 425 (Has signed agreement with all operators) 2. MTNL 22. 11 (Has signed agreements with almost all operators) 3. TATA 209 (Has signed agreements with BSNL, MTNL) 4.RELIANCE 300 (Has signed agreements with BSNL) 5. AIRTEL 100, 101 (Has signed agreements with BSNL) 6. IDEA 270 (Is yet to sign anything concrete) My knowledge is limited to just these Telecom providers, i dont know of any other Telecom provider who offers FREE/LOCAL call numbers hope this will help a bit Excellent explanation!! Thanks Just to add on, i think 200 code belongs to RCOM, because most of their toll free services carry this code Share this post Link to post Share on other sites
sanket55555 0 Report post Posted July 11, 2009 @Kumaar Shah, Vinayak Thanks for the appreciation, I wrote this all thanks to this wonderful and great forum, I would not have taken the trouble write such a long post had it not been for this forum and its members. @Vinayak again if u are able to call all those operator codes from ur TATA, it means that all of them have managed to sign agreements with TATA so as to enable their FREE call numbers to work on TATAs network Share this post Link to post Share on other sites
