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abkumar

Customer Care Always Busy

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Hi All,

I am not able to get through to any rgsm customer care number *222 / *333 / 30333333 / 18001003333 from my RGSM Delhi number, initially I thought it is temp problem but now I realize that it is a permanent problem.

Has anyone else experienced the same on rcom.

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have you tried at diff time inreval . say late night or early moring

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Yes, I have tried but it connects only 1 in 100 times :(

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THats Exactly true , can never contact CC guys from my GSM reliance no matter which part of the day, but from CDMA i can dont know the reason :confuse:

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I also have a RGSM connection... strange, mine gets connected instantly... matlab in the first call only... I have a postpaid connection and i cal *222...

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I also have a RGSM connection... strange, mine gets connected instantly... matlab in the first call only... I have a postpaid connection and i cal *222...

It seems that this is a local problem for Delhi-NCR circle only.

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THats Exactly true , can never contact CC guys from my GSM reliance no matter which part of the day, but from CDMA i can dont know the reason :confuse:

I also have RGSM. My call to CC gets connected with first attempt only .I never had to try second time in one month of usage

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*222 / *333 works perfectly in MH circle,

This problem is reported in Delhi NCR circle only,

Official complaint should be given at Rim Web World / Communication.

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infact i am facing the same problem for my RGSM no. customer care access from RCDMA is very good

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I have logged a complaint by sending an email to serviceassurancecell@relianceada.com , I got a reply that case is opened and assigned to concerned team , you will receive a reply within 3 days.

Let hope for the best!

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Amazingly, the situation is lot more improved!!

Now I am able to access *222 a lot more better than before :):signthankspin: :signthankspin:

thanks to all for your support

also, manishag can you check at your end ::)

Edited by techlive

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*222 / *333 works perfectly in MH circle,

This problem is reported in Delhi NCR circle only,

Official complaint should be given at Rim Web World / Communication.

Yes this prob face in MH also never connect free cc like *222 or *333 if u try paid CC thn its connect

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