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Himanshu Singh

Query About Caller Tunes Charges

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Friends I activated caller tunes by sending sms to 51234. The tune got activated and Rs.15 were deducted from my account. I got this sms from Reliance----Dear customer you are subscribed to callertunes ar Rs.1/2days.------

I want to know is there any scheme where the rental is only Rs.15/month?(cos at Rs1/2days it comes down to Rs.15/month). The CCE was not very helpful when I called up to confirm. The obvious way is to wait and see how they charge me over next few days but I thought some of the members may have more information on this.

Another thing is this.. They charged Rs.10 for tune download. And the sms which they sent me reads like this--song has been downloaded at a charge of Rs.10. Tune renewal on 18/12/2009---- So does it mean that every month they will charge Rs.10 for renewal??

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:previous:

Tune renewal for the entire industry is every 90 days and for Rs 15 and which works out to Rs 5 per month. The total cost thus comes to Rs 35 per month (Rs 5 plus Rs 30).

So RCOM has done it yet again, silently and slyly increasing it to Rs 10 per month. But with the decrease in rentals for CT at Rs 15 per month, the full deal works out to Rs 25 ( Rs 10 plus Rs 15) per month as against the Rs 35 per month charged by the other operators.

But can anyone else confirm if the rental is indeed Rs 15 per month or is it still Rs 30 per month?

Seems to be one more bloomer from RCOM.

Edited by KumaarShah

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In this Caller Tune, charges were in two parts. 'A') RENTAL 'B') RENEWAL

No change in 'A' i.e. Rs.30/- per month

And For 'B' previously it's Rs15/- for 3 Months, now reduced to Rs10/- as per my latest Bill

But any changes in renewed number of days= Don't know. I have to wait & see of coming bills.

Edited by nlr2334481
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"And For 'B' previously it's Rs15/- for 3 Months, now reduced to Rs10/- as per my latest Bill"

Its Rs.10/3months or per month??

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I have just contacted CustomerCare for this and they said the charges are as follows:

Caller tune rental: Rs.30/30 days

Song Charges: Rs.10/30 days

So actually the charges have been increased and not decreased.

I have activated Caller Tune Advanced rental pack. It is Rs.250 for one year. To activate this, send "CT360" (without quotes) to 51234 (Rs.3/SMS)

Hope you find this info useful.

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:previous:

The above advanced rentals is for postpaid or for prepaid also?

Bad that RCOM has slyly increased the charges..... Anyway its not a big difference (its only Rs 5 per month), so lets not bother much about it.... Only thing is that they should have announced it rather than slyly changing the dynamics of it....

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Surprisingly I have not been charged for caller tune daily rentals for past 4 days.

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