savramesh 37 Report post Posted February 9, 2010 Google Nexus One Gets Live Phone Support Termination charges lowered as well Just last week, Nexus One received a much needed update that endowed it with multitouch abilities. This week, the phone got a tad more attractive not due to the addition of any new feature, but because of the removal of the termination charges that Nexus One buyers had to shell out should they return the phone to Google after using it (and turn out unimpressed). Google has drastically lowered the termination fee it charges for customers who, for some reason, do not want to continue using the phone and the contract with T-Mobile. The rates have been dropped by $200 and are now down to $150 compared with the earlier $350. T-Mobile, however, will charge its own termination fee of $200. Google fee was dropped to $150 from $350, but customers who break a contract on the phone will still have to pay an early termination fee of $200 to T-Mobile. Apart from this, Google also lowered the equipment recovery fee for existing T-Mobile customers. This is for consumers who had upgraded to the Nexus One from another handset and then broke the contract. They will now be charged $50 instead of $200. Another news coming just now is that the Nexus One has received a dedicated phone support to resolve issues with Nexus online, over a phone call. If you are in U.S., all you need to dial to access the support line is (888) 48NEXUS (63987) between 4 a.m. and 7 p.m. This is will be welcomed by many users, especially those who had reported the lack of enough support from Google soon after its introduction last month. Share this post Link to post Share on other sites
