mdhussain 1 Report post Posted December 18, 2009 (edited) Hi Everybody, I was very reluctant to start this new thread as i see huge piles of information and users' experiences are available here. Still I would like to tell you all briefly about my experience with Nokia CC executive. I was looking to update my Nokia 6275 phone software, I needed to know "how can i?" after i exhausted every available option such as posts in forum visited NOkia Web Site, etc finally i contacted Nokia CC two times. Firstly I was told to download updated latest version of PC Suit through which i can update my phone software(firmware). I tried that but it didn't work. Today for the second time i contacted again and upon asking them clearearly that if there was any update for my Nokia?? i was put on hold for almost 4 to 5 mins and to my surprise NOkia CC executive told me honestly that they (Nokia CC guys) themselves doesn't know what is current version and if there was any new update released. How Ridiculous??? I questioned him why is it so? Answer is "Nokia stopped manufacturing this model" with this pathetic situation You will get to hear with iVRS upon connecting that Nokia recommends strongly to take short survey about customer's satisfaction moreover Nokia CC guys will also remind you to take Customer's satifaction survey at the end of the call. I thought Nokia Users Forum might of help and i posted there too; while browsing the forum i saw that there 1 and half to 2 yrs old topics lying unanswered with zero hits / zero replies. Thanks for taking the time to read Edited December 18, 2009 by mdhussain 1 Share this post Link to post Share on other sites
savramesh 37 Report post Posted December 19, 2009 (edited) i tried all possible ways to update my nokia 6265 firmware around 2 years back.. and i came to know that there is no development for nokia cdma phone firmwares.. Edited December 19, 2009 by savramesh 1 Share this post Link to post Share on other sites
Saurav 22 Report post Posted December 20, 2009 Nokia CC does not help to upgrade firmware. 1 Share this post Link to post Share on other sites
copperco2 24 Report post Posted December 21, 2009 nokia CC is a bit aloof in the metros as i have found but in a city like Aurangabad, it was with a human touch to solve the problem. overall, its not something you will look forward to.. 1 Share this post Link to post Share on other sites
mdhussain 1 Report post Posted December 21, 2009 i tried all possible ways to update my nokia 6265 firmware around 2 years back.. and i came to know that there is no development for nokia cdma phone firmwares.. Nokia CC does not help to upgrade firmware. nokia CC is a bit aloof in the metros as i have found but in a city like Aurangabad, it was with a human touch to solve the problem. overall, its not something you will look forward to.. Thank you all Guys!! Share this post Link to post Share on other sites
KanagaDeepan 1,084 Report post Posted December 31, 2009 Reg. CDMA, Nokia should either try to Lead or Follow or Leave CDMA market... But NOKIA is doing all the three at the same time... It should try to LEAD the CDMA market like its position in GSM market, even by adjusting to the patent problems in CDMA.. OR It should FOLLOW Samsung by offering new decent mid range OMH handsets, if it hates operators mole$ting their phones' firmware s/w... Even many people around world prefer a basic 2865 without a cam or TFT screen (it has CSTN only) or card-slot for Rs7000 over SAMSUNG explore for Rs5000/- with MP3player, super-SLIM, Camera, memory card, etc... OR It should LEAVE this CDMA market like Sony Ericsson , as we all know very clearly that it hates CDMA patents, operator interruptions, etc... BUT NOKIA is TRYING to do ALL THE THREE ABOVE... That is the reason for its failure in CDMA market... Share this post Link to post Share on other sites
