aaruna6 1 Report post Posted March 12, 2010 Hi I recharged my Reliance GSM mobile using SBI Mobile banking but the recharge was not successful though the money was debited from my account. I could not find any information on the SBI website about who to contact and when I call up SBI customer care, they are asking me to check with the SBI. Finally I figured out that SBI uses Euronet for recharges so what one can do is email sbi helpline as well as Euronet Links for email addresses are below: http://www.euronetworldwide.com/our_company/global_network.cfm?country=india&xPosition=332&yPosition=145 Mobile Recharge Queries Rajesh Mishra E: rmishra@eeft.com or emr_support@eeft.com www.sbi.co.in under contact us--> local helpline Thought someone else can use this info hence sharing it here Share this post Link to post Share on other sites
krishin.rajani 3 Report post Posted March 12, 2010 refund is released 1 / 2 day deferred if the mobile is not recharged successfully. Share this post Link to post Share on other sites
Arun 795 Report post Posted March 12, 2010 How many days did you wait before requesting for the refund? Share this post Link to post Share on other sites
aaruna6 1 Report post Posted March 12, 2010 I waited for one day. However Euronet has taken up my issue and is working on it. Share this post Link to post Share on other sites
konquerror 21 Report post Posted March 12, 2010 It generally takes 3 to 5 days to get the money back... Share this post Link to post Share on other sites
natjay 5 Report post Posted May 8, 2010 I had similar issues while recharging through ICICI Bank's Netbanking facility. But the money is usually credited back in 3-4 working days. These days, I use HDFC Bank and the recharge comes in without fail. Share this post Link to post Share on other sites
