lrsuvarna 0 Report post Posted June 19, 2010 Hi Guys & Gals. I have recently purchased Blackberry 9630 Tour Edition, I face lot of problem in the handset. i can use the handset hardly for an hour, if i take 10 snaps the battery is all drained. i use data plan as well. if i stop the data service , the battery is prolonging a little, is it common on this handset. I am having a very bad experience on Reliance Service. Can anybody guide me on this. Share this post Link to post Share on other sites
Arun 795 Report post Posted June 19, 2010 Just 1 hour battery after charging it fully? Was the handset purchased directly from Reliance? How old is it? Share this post Link to post Share on other sites
@mitJ@in 256 Report post Posted June 19, 2010 Yes, there is a problem in battery backup of this phone, but its not like 1 hours only, On Data it works for some 10 hours. Share this post Link to post Share on other sites
::Hitesh:: 1,763 Report post Posted June 19, 2010 (edited) @ Latha Rohit Suvarna Kindly explain your problem in details like with normal call and sms what is battery backup with data on with multimedia etc etc for sure its battery backup problem also let us know, is it new or used one or any other conditoin official or imported you have to mention all things. so we can help you Edited June 19, 2010 by ::Hitesh:: Share this post Link to post Share on other sites
lrsuvarna 0 Report post Posted June 19, 2010 Just 1 hour battery after charging it fully? Was the handset purchased directly from Reliance? How old is it? After charging it fully. just purchased from reliance authorized center. jst 2 months old. Share this post Link to post Share on other sites
lrsuvarna 0 Report post Posted June 19, 2010 @ Latha Rohit Suvarna Kindly explain your problem in details like with normal call and sms what is battery backup with data on with multimedia etc etc for sure its battery backup problem also let us know, is it new or used one or any other conditoin official or imported you have to mention all things. so we can help you with normal calls it comes for half a day, with data just 30 minutes and so...., its a brand new pice from reliance store in dombivilli east. Share this post Link to post Share on other sites
lrsuvarna 0 Report post Posted June 19, 2010 OH!!!!!!!! and more over the phone restarts say 6 or 7 times a day.................... Share this post Link to post Share on other sites
Greatest 55 Report post Posted June 20, 2010 Since it a reliance handset, you should complain to the BB service center.. I am sure they will sort out the problem. Share this post Link to post Share on other sites
parin 857 Report post Posted June 20, 2010 yes its under warranty then u can check up with Reliance or BB Service Centre Share this post Link to post Share on other sites
::Hitesh:: 1,763 Report post Posted June 20, 2010 @LR Suvarna Dont experiment on your phone, just take it to service center as this set should be under slandered warranty Share this post Link to post Share on other sites
ankurlighting 0 Report post Posted June 20, 2010 I am also using BB 9630 Tour for the last 6 months , but there is no such problem and I am very happy using this phone. Share this post Link to post Share on other sites
vb_vmb 1 Report post Posted June 20, 2010 hello, i am using a Reliance official 9630 bought new few weeks ago, intially the battery life was less but after few days charging i am getting nearer to normal battery life 2/3 days, with moderate data usage daily 2/3 hrs daily Share this post Link to post Share on other sites
