Urgent Help Required On Droid Eris Radio Not Switching On !

[gauravjc 47]

Hi Androids Guru's I need ur help !

I am in Jammu ( Katra ) my phone was working fine past two days and suddenly past two hours when ever I am switching on my phone I am getting this error :

"The process com.android.phone has stopped unexpectedly. Please try Again."

I have tried hard reset still same issue, still same issue !

Please help me out asap to enable my phone calls !

Thanks !!

[shubhanyu 13]

As an urgent solution (source: http://www.google.com/support/forum/p/Google%20Mobile/thread?tid=53d875e70942e732&hl=en)

The way to solve the problem is (at least in my situation - returning from a holliday in France)

1. Choose SETTINGS - WIRELESS CONTROLS - MOBILE NETWORKS -

2. uncheck everything unnecesary ie. "Data Roaming" and "Enable always-on mobile" -

3. Change setting on "Use only 2G networks", wait 10 seconds, then change it back.

4. Now try NETWORK OPERATORS. Here you will get a network error (Not the "com.android.phone" error)Just continue and you'll get your wanted network.The reason for this behavior is that android uses a new type of network and supports old ones.

Some countries dosen't use this new network.

When your android phone makes a handshake in these countries it'll accept without error, but when it returns to the new type it won't connect.

This must be a bug and you can solve / workaround this by doing the above

[shubhanyu 13]

Some also suggest a complete factory reset....

[gauravjc 47]

Thanks Shubhanyu for ur quick reply !!

I can't get into Mobile Networks menu only as very 2 seconds the menu pops up giving the above error and all I can do is force close !

After a certain tries of force close the fone hangs !

I tried factory reset still same issue ..

[::Hitesh:: 1,763]

have u tried ##RTN#, only u need to reprogram the phone again !

[Mufaddal 678]

come to mumbai and then see.....

DONOT TRY ##786# RESET

WILL SCREW UR PHONE

[kshah 452]

What does it mean it will screw phone ? I have done twice. When changing provision para like serials.

I have heard this before as well so curious.

[::Hitesh:: 1,763]

##RTN# makes your phone set to original (meid, esn, prl and almost all)

so only programing is required.

[gauravjc 47]

I tried ##786# also but the min I do again the error pops up !!

Any way I am returning back 2mmrow!

Thanks your help guys !!

[Mufaddal 678]

##RTN# makes your phone set to original (meid, esn, prl and almost all)

so only programing is required.

RTN reset restores the Default NV file which is stored in phones hidden folders

it will restore ur meid , wipe ur MIN no , restore prl

but it does more damage than this on many handsets

specially htc hero , many hero after doing ##786# reset cannot connect to qpst then

[@mitJ@in 256]

I was about to try 786 Reset...Thanks for informing and warning.

[Mufaddal 678]

donot try 786 reset on hero specially in ur case

coz 90% of hero wont connect to qpst after that

it will tell u roaming list error

and after that it becomes very difficult to provision phone for data

i have got such handsets and i know how tedious it is to set data on them without qpst

[gauravjc 47]

I am back to mumbai and to my luck phone started working like normal again ...

Thanks Dr. Muffadal & all others for your kind help & support ....