Bought LG510 Cookie Zip with great hopes of browsing on EVDO speed as it is EVDO Rev.A. I fulfill all requirements of EVDO like,
-Using OMH Sim Card.
-Subscribed to data package.
-Handset is EVDO.
My handset is showing both EVDO and 1x Signal bars at full strength but the moment you connect the browser, it is connecting at
1x Speed only. Even with PC Connection, the speed is 1x only.
So started with Reliance Customer Care. Called them about the problem. By now, i have made nearly 12 Calls to them, 2 Complaint No.,
Speaking to Floor Leader, Sending Email to Customer Care and in the whole process wasting nearly 6 hours. Various responses given
by them during the conversations is really worth a read,
-EVDO Service is not yet launched and will be launched in September.
-Does your handset have IMEI No. please provide the same.
-This handset is not EVDO capable.
-This handset is not in our system and so EVDO is not possible on it.
-Please contact LG Service center for your problem.
-Did you activate the handset (This when i told them that i was calling from the same handset.
-This handset is not yet available. (This when i told them to have a look at their own website listing the same handset under CDMA Phones.
So now started with LG Customer Care Helpline. Another Nightmare. Because the moment you start describing your problem, you are told that
they will transfer the line to Mobile Department and the instant they do that, the line gets disconnected.
Again tried with a suggestion given by one of the member of our forum Vikas Mahajan in a separate post to tell that you have Samsung Corby.
Lodged a fresh complaint with the same. Did not work.
Truly disgusted with Reliance.
All the members, does any one have found any solution for this. Please share your solution, experience, anything.
Alternatively, all owners of LG510 facing the same problem, please post on this thread. Together we can do something about it.